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shibby54's avatar
shibby54
Rising Newcomer
1 year ago
Solved

[EA App] Missing Onlince Access Mass Effect Andromeda

Hello everyone, after I tried to solve this issue with the chat support for 2h I'm kinda exhausted.

I have the Missing Online-Access error and tried all the solutions given in the pinned thread. Sadly they didn't work out for me.

Chat support wasn't able to help either, the only thing they could do was to "escalating your case forward with the concerned team".

I preorderd the Mass Effect Super Delxue Edition back in March 2017 and wanted to start a new playthrough. But I got greeted by an Missing Online-Access error so I can't import my ME3 playthrough, nor use the multiplayer.

I had EA Play/Origin Access active in the meantime and cancled it 2019.

May I ask for help?

  • @shibby54 Had a look. When you get a chance, go ahead and repair the game and test it. If it doesn't work, reinstall a fresh copy and test it again.

    It should be resolved. If it is not let us know!

    Thanks!

4 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @shibby54 Had a look. When you get a chance, go ahead and repair the game and test it. If it doesn't work, reinstall a fresh copy and test it again.

    It should be resolved. If it is not let us know!

    Thanks!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @shibby54 You are most welcome! Let me know if you run into any other issues!

    Thanks!

  • You might need to install the EA launcher. Whenever I launch the Deluxe version of ME Andromeda on Steam, the EA launcher is opened, possibly for confirmation of the version. https://routerlogin.uno/  

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