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STG_Mordin's avatar
STG_Mordin
Rising Hotshot
3 months ago
Solved

[Feedback] Mass Effect 3 Multiplayer griefers / trolls

Recently there has been a surge of "players" who:

1. Join the match with a character such as Asari Adept, Turian Saboteur, Batarian Adept or Ex-Cerberus Adept equipped with disruptor rounds

2. Type "changeteam" in the console to change the team

3. Type "fly" in the console to be able to follow you faster on the map

4. Spam turret / sabotage and shoot you until you die (Turian Saboteur), use Stasis or Lash to ragdoll you so you can't get up (Asari, Batarian, Ex-Cerberus)

5. Rinse, repeat until they force you to leave the game

It's one thing to play with those commands in a private lobby, but I hope someone at EA can look at the game telemetry from yesterday and day before that and perma-ban those "Richards" who do this kind of stuff in public matches.

Even better if you could release an updated executable where the "switchteams" command instantly disconnects the player who uses it.

  • @STG_Mordin  Thanks for sharing your feedback! We appreciate all the details you provided. We'll pass it on to the team so they can check it out and continue making the game even better for everyone! These can be rough because players have to report those players (if they can) and then it goes to the Terms of Service, and they have to look. Unless the studio teams see a player blatantly doing something against the Terms of Service, this is not one of those situations that it stops by tomorrow morning. These can take a bit to review.

    Cheers!

5 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 months ago

    @STG_Mordin  Thanks for sharing your feedback! We appreciate all the details you provided. We'll pass it on to the team so they can check it out and continue making the game even better for everyone! These can be rough because players have to report those players (if they can) and then it goes to the Terms of Service, and they have to look. Unless the studio teams see a player blatantly doing something against the Terms of Service, this is not one of those situations that it stops by tomorrow morning. These can take a bit to review.

    Cheers!

  • STG_Mordin's avatar
    STG_Mordin
    Rising Hotshot
    3 months ago

    Just a minor correction, it's "changeteam" command (I edited the post to fix that).

    As for whether it breaks the terms, here's what I think (obligatory IANAL disclaimer):

    1. Enabling console in a multiplayer game where it is disabled in code, not in configuration is certainly against ToS (no reverse engineering)

    2. Using console cheats to disrupt the gameplay for other players is also certainly against ToS (disruption / abuse of services)

    Therefore, I am hoping they will be dealt with quickly and severely.

    Note that people using cheats in private lobbies is OK with me -- it's only public games that I am concerned about since ME3 multiplayer doesn't have a lot of players in public matchmaking to begin with and if left unchecked this is going to drive away most people from the game.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 months ago

    @STG_Mordin I got you covered. I know it can be super frustrating especially in public games though, These just have to be handled in specific ways. I will pass it along for you!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 months ago

    @STG_Mordin You are most welcome. I know these other players can be frustrating to run into. I still play this myself just so I can keep my stats up and you get that itch to play. I have reported a few myself and I wish I could take more action but we have to let our Terms of Service teams handle these as that is what they do. 

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