While normally I would agree with you, in this case I went with my "gut". It's happened before with Gears of War, where you had to use the console to chat online. A few other titles have also followed suit in recent times, mainly when involving console ports.
Any kind of obnoxious chat you don't want to see / deal with is also easily fixed. It's called being able to mute/block a user. Blizzard does it with Overwatch fantastically and they have have a presence on both console and PC. Voice chat in that game is opt in, or can be set up in the menu to be opt in, which I only occasionally do on competitive mode. If people start typing rude tings in chat, it's REALLY easy. You right click their name, click "Mute", "Block". and/or "Report". Muting simply makes it so you can no longer see any text chat from them. Blocking prevents friend requests and future game matches with that person. Reporting is obvious. :-)
If Blizzard can do it, Bioware can do it. any "toxicity" issues are merely excuses. All it takes is a little time and effort to give the PC user base a bone we've asking to be thrown our way for some time.
