Forum Discussion

Thygguix's avatar
Thygguix
6 years ago

Game (ME3) won't launch, Origin screen "refreshes" and nothing happens

I purchased Mass Effect 3 N7 digital deluxe edition from Steam last week. I played the game for a few days without any issues. Then out of sudden, the game won't start anymore. I believe the problem...
holger1405's avatar
holger1405
Hero+
6 years ago

@Thygguix 

Do you use any Mods for ME3?

  • Turn off the Cloud save function in Origin.
  • Make sure that Origin is closed.
  • Go to your "C:\Users\>your user name>\Documents\BioWare\Mass Effect 3" = "Documents\BioWare\Mass Effect 3" folder and move the "Save" and "BIOGame" folders to your desktop. > Test.

If that don't works, did you tried a smaller system and in game resolution with lower DPI Settings?

thosta100's avatar
thosta100
6 years ago
@holger1405 Just latching on to this topic since I'm having a similar issue.

Just installed ME3 for the first time, but it won't start. I press play and I get the cloud sync box which completes but then nothing.
I have disabled cloud sync.
I have disabled the Origin in-game thing.
I have gone to offline mode.
I have also replaced awc.dll and EAcore.dll with clean versions
I have log in and out of Origin as well as restarted my computer.
I tried messing around with resolutions using the Config but nothing changed whether I make it small or windowed.

I tried to look for the Mass Effect 3 folder in "Documents\BioWare\" but it isn't present. But I think that might just be due to the game being installed on the computer for the first time.
  • holger1405's avatar
    holger1405
    Hero+
    6 years ago

    @thosta100 

    Please create a DxDiag in text file format and post it with your next reply.

    If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

    If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

     

    You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button. 

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