Please create a DxDiag in text file format and post it with your next reply.
If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.
If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.
You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button.
Thanks for the fast reply!
DxDiag is attached. And I'm using Windows 10.
As a FYI, my nVidia drive is also up to date and I have run Origin as an Administrator. Plus I tried Repairing/Verifying Game files.
Doing some digging I see people had this issue due to merging of accounts. My copies of Mass Effect were added to this account through a merging with one of my old accounts.
See related error: https://answers.ea.com/t5/Mass-Effect-3/PC-Mass-Effect-3-Crash-Right-After-Launch/m-p/9058229/highlight/true#M27767
There are only ME2 Errors in the DxDiag, we are talking about ME3? (Just to make sure.) 😉
Please look at this guide. to preform a clean uninstall of Origin.
We are indeed talking about ME3.
I followed all the steps for uninstalling Origin the 'hard way,' rebooted and reinstalled the file you linked as an administrator but still no change. I also tried starting it with all Origin functions turned off and in offline mode.
I have attached a new DxDiag just taken after the last attempt and I don't see any Mass Effect 3 related errors in this one either.
Sidenote: A Mass Effect 3 folder was created at some point in Documents > Bioware but I have tried booting the game with it both present and it moved elsewhere, still no success in either case.
@thosta100 wrote:Doing some digging I see people had this issue due to merging of accounts. My copies of Mass Effect were added to this account through a merging with one of my old accounts.
See related error: https://answers.ea.com/t5/Mass-Effect-3/PC-Mass-Effect-3-Crash-Right-After-Launch/m-p/9058229/highlight/true#M27767
I was hesitant to link this to your initial response (and to the OP) since I have no experience with the Steam issues (other than seeing the topics here). But yeah, this is what I would have asked about. So, I suggest that whatever other advice you follow here, you simultaneously pursue this "merge" issue aspect directly with the ea help directly. Cite that linked thread, and stress the merge part and ask that they remove and re-grant you the game (and make sure you test while they are still on).
