@thosta100 wrote:
@DoctorDAMIn my case I don't have a Steam version. Its just Origin, shoulda been clearer on that point.
Ahh, okay. But going back to your original post, I'm a little confused. Can you clarify by what you mean by "merged" and this:
"Just installed ME3 for the first time, but it won't start."
So, you originally had an Origin account under one name/email. And changed to another email? and...
1) Only then bought ME3 (i.e. didn't have it before). And it won't run?
Or...
2) did you have ME3 on the original account. And just had it merged into new account. So this "just installed for the first time" just refers to first time on new account?
If it is #2, it sounds like the "merge" issue I had.
If it is #1, dunno. Maybe related to #2, but maybe not.
Either way, good luck 🙂
@DoctorDAMI had two Origin accounts.
I had one deleted and all games on it moved to my new account. Those games were the Mass Effect games.
I have never played or installed Mass Effect from either account, this is the first time I have used them with Origin.
So its 2), but with the added caveat that it really was installed for the first time.
Cheers though!
Ah, okay. Again, good luck getting this straightened out.
Have you tried ME1 and ME2, and do they work? If so, while you get your ME3 issue (hopefully) fixed, I'd strongly, strongly, recommend you start with the original and work your way through. This is one of the (if not THE) great game series. And since the story and characterization builds over all three, best to start at the beginning (IMO, ME while clunky in gameplay now, has the best story).
@DoctorDAM ME1 and ME2 were moved like ME3, but I could install them and play.
I just finished ME2 and was super hyped for ME3 after Arrival DLC but then... THIS! 😢
after about 2 years i also had this problem. I did a full reformat on my C: drive where the game and origin were installed and It worked for me! I know it's a pain in the * but just to play the multiplayer again was totally worth it. so much fun!
Can you test the game on your account but on a different machine, from a friend or relative?
@holger1405Just tested. Exact same issue on a different machine.
Still trying to get in touch with EA support, so hopefully this is useful information to get the issue resolved.
That is at least a solid hint that this is a account issue and not a technical one.
I hope it gets solved fast.
Mass Effect 3 is finally working.
Unfortunately it was resolved by activating my old Origin account and moving Mass Effect 3 back there where it actually can launch from. So I'm back to two accounts again. 😛
But at least I can watch the galaxy burn now.
@Holger1405 Thanks for all your help in this!
Glad you got a "solution" (even though not the ideal one and basically what you had before this headache)
It seems clearer and clearer that there is some persistent bug in how Origin handles ME3 merges/transfers to a new/alternate account. It would seem an obvious solution would be to instead of merge it, to just "rebuy" (with Origin/EA doing this for you at no cost) on the new account (while leaving the "original" copy on the original account). After all, it is a problem of their software. But they don't want to do that. And probably would say they are doing you a favor in offering the merge in the first place*. And who knows, that might not even work!
If you are game, next time it is on sale for ~$3, you might consider giving it a shot 😉
[* Note, as per that other thread, I did get the merge/transferred copy to eventually work]
@Holger1405 Do you have any other suggestions if all the fixes don't work? I have searched the internet and tried every solution but the game never launches, origin just refreshes. It was working fine for months until I tried to join someones game, now the game is just broken.
Could you elaborate briefly what you tried already? So that I don't suggest the same thing twice.
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
@Holger1405 I have tried every solution in this thread as well as a thread titled "Mass effect 3 will not launch on windows 10" and I also reached out to the help desk but they only advise you to uninstall the game, origins, restart, etc. I thought at first it was the ram on my old laptop so I bought a new computer and it ran fine for a few weeks but now the game won't relaunch and it just reloads.
I have attached the DxDiag. I appreciate any help you can provide!
@kyokomiiki; Since it looks like you're running on a laptop (hybrid graphics adapter detected) did you check that your rig is set to use the GTX1070?
Sometimes things... revert to the default.
@ThandalNLyman I haven’t had any issues running the game when it loads but how would I check this?
On my end, it seems like it’s a origin issue since that is what the game tries to repair when I attempt to repair it, and it was running great before. I am willing to check out anything though.
@kyokomiiki; It's usually a BIOS setting. Probably also something you can manage from the nVidia Control Panel. As I don't use a laptop for gaming I'm not as familiar with the various techniques for getting at laptop-specific options.
@ThandalNLyman Makes sense why I can't find it, I don't have NVIDIA driver, I have intel UD drivers. I did update the drivers and rebooted but the issue still is occurring.
The issue happened immediately after trying to launch the game through "Join Friends Game" instead of launching it from "Play Game" so I am assuming there is an issue with Origins since it does start to launch but never actually launches.
If you have any other suggestions, I'll definitely try it.
@kyokomiiki; The Intel driver is for your integrated graphics chip which is in no way capable of running the game. And it has nothing to do with your GTX1060 GPU at all.
The fact that you're seeing that tells me that your laptop isn't using the GTX.
So there's your problem...
@ThandalNLyman The only GPU I can find on my device is Intel, if I did have this I am assuming it would be listed under GPU.
@kyokomiiki; You're right! Must have been another player's DXdiag report I was remembering. You only have the Intel Integrated HD Graphics chip in your rig. That will never be able to run ME3, (or any other AAA game, for that matter.) Games like this require a dedicated graphics card with significant amounts of VRAM.
Minimum system requirements (extract):
(Link to source: https://answers.ea.com/t5/Mass-Effect-3/ME3-wont-launch-on-pc/m-p/4720574/highlight/true#M20148a )
Sorry for the confusion. 🤭
Actually, that is a newest generation Intel UHD Graphics G1, it should be able to run the game.
That said, Intel driver are often not as optimised as AMD or NVIDI drivers. Was there a Driver update around the time it stopped working?
Do you own the game on Steam or on Origin?
Disable "Origin in game" and let it disabled. > Test
Try to repair the game. (in Origin > Game Library > right click ME3 > Repair) , if you didn't do it until now. > Test.)
If that also not works:
@holger1405 I own the game on Steam, and after the origin update it wasn't working right anymore. I tried to reinstall Origin but it was still saying the Origin thin setup was not detected when I repaired them game in Origin/Steam.
I finally found a fix that works - I reset my computer and installed everything from scratch and the game is working now without issues.
@kyokomiiki wrote:@holger1405 I own the game on Steam, and after the origin update it wasn't working right anymore. I tried to reinstall Origin but it was still saying the Origin thin setup was not detected when I repaired them game in Origin/Steam.
I finally found a fix that works - I reset my computer and installed everything from scratch and the game is working now without issues.
WOW! That's great news.
And I had no idea Intel had advanced the integrated GPU capabilities that far. Although I do think this game would be the limit of what it could handle. Game developers, (well, AAA game developers) keep pushing the limits of what the (current) hardware can handle!
@kyokomiiki wrote:
I finally found a fix that works - I reset my computer and installed everything from scratch and the game is working now without issues.
Yeah, that helps most of the time. 🙂 Have fun gaming!
@ThandalNLyman wrote:
Game developers, (well, AAA game developers) keep pushing the limits of what the (current) hardware can handle!
Sure, this GPU is not able to run new AAA games at acceptable frame-rates, but ME3 is an relatively old lady by now. 😉
