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Anonymous's avatar
Anonymous
13 years ago
Solved

Game won't let me play

I've previously logged about ten hours on Mass Effect 3. Then I stopped playing for about half a year while some life things took priority. Now, I went to play again, and its suddenly asking for my ...
  • ThandalNLyman's avatar
    ThandalNLyman
    13 years ago

    No, it didn't.  You clicked on the "AHQ" link on that page.  The AHQ is for "player-to-player" technical self-help.

    We're all just fellow gamers, doin' the best we can.

    The EA Game Advisors are the only people who can help with CODE, ACCOUNT, or PURCHASE problems.

    You should make sure you get all the way to the page that gives you the "LIve Chat", "Telephone", or "Email" options to contact them.

Anonymous's avatar
Anonymous
13 years ago

READ FIRST] Common Questions & Issues: Email change, merge, compromised, codes, online pass, gamert....

 

If you still need assistance, contact Customer Service/Game Advisors, here's how:

 

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

Please note:

Announcements
For any account maintenance, persona assistance or code related queries, please Contact Us using the Help Center

 

 

 

✔ Please don't forget to resolve your question if this helps and Click XP if someone helped!

  • Anonymous's avatar
    Anonymous
    13 years ago

    I DID. It forwarded me to "Ask the HQ Community"; which you should know.

    • ThandalNLyman's avatar
      ThandalNLyman
      13 years ago

      No, it didn't.  You clicked on the "AHQ" link on that page.  The AHQ is for "player-to-player" technical self-help.

      We're all just fellow gamers, doin' the best we can.

      The EA Game Advisors are the only people who can help with CODE, ACCOUNT, or PURCHASE problems.

      You should make sure you get all the way to the page that gives you the "LIve Chat", "Telephone", or "Email" options to contact them.

      • Anonymous's avatar
        Anonymous
        13 years ago

        I think I must be an idiot because I get to the Telephone and Live Chat options but don't see the Email one. Going to relook. >__<

        PS Thanks. 🙂 Sorry I probably sounded like a bitch.

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