Getting both Mass Effect DLCs

@Teselecta They should be still saved to your account. If you're on Origin click the game panel for Mass Effect then the "i" button. Scroll down and you should see the DLCs that are associated with your account. 

If you bought through Steam, it should also remember your purchase. 

As for your question, the standard edition of the game doesn't come with the DLC, you'd be looking for the trilogy. However that shouldn't be necessary. 

Please let us know how you get on, thanks. 

I registered my physical CD-KEY to Origin and downloaded it yesterday. I looked into the DLC file and there are files named "DLC_UNC" and DLC Vegas. Also, when I run the game, I can see "Pinnacle Station" and "Bring Down the Sky" DLCs but we will see whether they work or not.

@Teselecta Thanks. I apologise, I got mixed up earlier with where to check for the DLC, sorry. 

I can see Pinnacle Station on your account at least. 

If you encounter any further issues please contact support, they can investigate further. 

http://help.ea.com/en/article/contact-ea-help/

Thanks. 

Yeah and I'm seeing Bring Down the Sky in game so we will see in the future, when I'm playing 🙂

Good to hear, hopefully that means everything's working as it should. 🙂