how do I contact ea's customer support?
how do I contact ea's customer support?
Forum Discussion
Sorry to hear about your problem. Unfortunately there's nothing anyone here can do for you.
The AHQ is for "player-to-player" technical self-help and game-play discussions.
We're all just fellow gamers, doin' the best we can...
I have reached Customer Support every time I've tried. But it does take time...
After getting to the Help Center and filling out the required information, (Product/Problem/Platform)
look for the "Chat Now", "Call Me / Call Now", or "Email Now" buttons, not the AHQ "Ask Now" one. (You've already done that.)
The exact options you see will vary depending on your region and the time-of-day. 😕mileyfrustrated:
If you select "Chat Now", (or "Call Now" if that is an option for you) be sure to have enough time to wait.
I always expect it to take an hour before I'm connected to someone, and am pleasantly surprised when it's less.
Good Luck!
every time i have tried to contact the "most wonderful" EA support, the only option i am given is to contact them with email. i fill out all the fields to email them but one... the one that says"what type of codes: online pass/ dlc/ promo issues are you having?". when i try to fill out this field i cannot type in anything or select anything making it impossible to actually send the email...
