how do you install mass effect 3 from the disc?

Grateful thanks defr4gr,

Worked like a charm, you are a genius! Its almost a year later, and there's still no patch to solve this problem. Unbelievable that the dev's couldn't solve it. Thanks for taking the time to find this solution instead of just throwing your hands up in disgust (which I nearly did before finding this thread)

Cheers

If using this fix for Mass Effect 1, does one have to physically unzip the zipped folder, and move the files into the Origin Folder, or is placing the Zipped file enough?

Glad it worked for you, but even with Total Commander it failed since the program crashed trying to open the 9 gig file.

I am dling now, but **bleep** EA and Origin from now on. Ban me on these forums, whatever. First and last game I will be buying on Origin.

u can use Pheonix its same but u musnt to copy nothing. just open that file with pheonix and it will extract it

2014 - Still on-going. The Live Chat 'experts' kept ignoring me when I said I didn't want to download it, but had paid extra for a disc as this is what I wanted. I wait 10 days now to get a 'specialist' (not my terms, theirs - my terms have genitals in them) to contact me with a download code. 10 days after I responded that I paid extra for a disc as I can't download and don't want to, a pen... sorry, a specialist contacted me with a code so that I can download it. And on and on and on.

I contacted Trading Standards today, and I recommend everyone does this.

They did give me 17% off my next download, but when I REPEATED to the kno... specialist that I CAN'T DOWNLOAD as I don't live in an internet area and use my mobile with a tiny allowance, he said "Your welcome. Can I help with anything else?"

I think EA are guilty of fraud with this. If they were honest and said you can only download our games - ok, I don't ike it, but at least its honest. I've paid a lot for the download code and a Mass Effect 3 coaster with a hole in the middle.

EA fraud. Its in the game.  

It is now: 03/07/2014 and it STILL does not work, I'm done waiting... EA is by far the biggest insult to gamers ever, I am boycotting all of their products.
Every game they have published lately has had something not working correctly, OR NOT WORKING ALL TOGETHER.

Im out.

I just had the same bad experience.  EA support  refered me to this page!!!.

Another support person said I should go offline then install from CD.  It did not work.  She then told me to unplug the PC from the internet and try again.  I tried that, it still did not work and it killed the chat session.

I then got an email from support that they were now satisfied with their 'help' and had closed the case.  I tried replying to the email but got an autoresponder saying it was an unmonitored address.  

Transcript below.

you - are now ready to chat with James - .
James - Thanks for contacting EA Customer Experience, my name is James - Anthony. How may I assist you - today?
you - I bought a mass effect 3 game on DVD and I get the message that the redemption code has already been used
James - I am sorry to hear that you - are having issues with you - r code.
James - Let me check what I can do. I'll be glad to help.

James - Before we proceed, may I please have you - r first and last name, as well as the email address you - r account is associated with?

James - Thanks ******. May I please have the code that you - are trying to use?

James - Thanks. It appears that the code is good and has been registered to you - r account already.
James - Are you - getting the error message while trying to install the game using Origin?
you - yes
James - Okay, let me try to get you - a replacement code for ME3. For security purposes, may I please have the answer to you - r Security Question: What elementary school did you - attend?

James - Thanks!
James - One moment while I work on this.
James - thanks for waiting. you - r new code for Mass Effect 3 is ***********. I have registered the code in you - r account. Are you - currently logged in you - r Origin client app?
you - yes
James - Alright, please reload you - r Origin "My Games" section, then, please check if the new game copy will show.
James - Then, please try to install the game using the Origin client app.
you - Game shows up, I will retry to install
James - Alright.
you - it asks if I want to download. I don't want to download the game, I already have it on the DVD
James - I understand. Please try to pop the disc in and let us see if you - will be prompted to install the game using the disc.
you - done that, the install process takes me to a screen asking for the code. I enter it and get told its already been used. Seems there is confusion between CD install and online install
James - I see. I have checked our resources here and was able to locate a fix. It appears that this is a known issue with Mass Effect 3 on retail discs.
James - Will you - please check the workaround I have found here: http://answers.ea.com/t5/Mass-Effect-3/how-do-you - -install-mass-effect-3-from-the-disc/m-p/54696#M470
you - I know its not your fault, but that fix is REALLY pathetic. It seems easier to just download and install via origin.
James - I understand where you are coming from. Here's what I am going to do, I will get your chat connected to one of our technical advisors, for us to check for other ways on how to install the game using the disc,.
James - One moment while I get you - r chat connected ******.
Please wait while we get this chat session where it needs to go.
you - are now ready to chat with Joey - .
Joey - Thanks for contacting EA Customer Experience, my name is Joey - Kristian. How may I assist you - today?
Joey - Hello! How are you - today?
you - I'm back
Joey - Hi there! Welcome back 🙂
you - Did James - not brief you -
Joey - I do apologize but since it is a transferred chat, I need to ask some information for my own documentation purposes. What seems to be the concern?
you - Installing ME3 from Retail DVD generates error of code already used.
Joey - I understand you - want to install a game via game disc. Don't worry, since you - have me, I will do my best to assist you - with this.
Joey - May I have your full name and e-mail address associated to your Origin account?
Joey - Glad to meet you - and thank you - for providing that information,******.
Joey - Sorry for the delayed response. I apologize.
Joey - Since you have a disc version, please try this out:
Go to Origin client-->Origin-->Offline mode, and then install the game via Disc and it should work fine afterwards.
you - OK, I will try that
Joey - Sure. 🙂
you - Install process complains that I am offline and wants me to go online
Joey - That's odd. It should not do that. I tried to do it on my end and it worked before. If this still wont work, the final resolution for that one is to temporary disable the internet of the PC/Laptop you - want to install the game via disc and install it via "Autorun" of the disc.
you - I'll' try that
Joey - Sure! I hope that I have provided all the information that you - need today. Would there be anything else that can help you - with?
you are not currently in a chat session.
you are not currently in a chat session.
you are not currently in a chat session.
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well 2 years later and i have this problem too... first and last origin game... never buying another EA product... if they were smart they would have kept putting their games on steam

Same problem what a piece of **bleep**, bloody ea games with there online **bleep**.

I installed bf3 from dvd before but it`s not possible anymore apparently

Indeed, this is unbelievable, just bought the disk now in the faint hope I could avoid Origin. It was not advertised that this **bleep** software was needed, alas.

Still no proper service from EA. No wonder they have been chosen as the worst company several years in a row, they deserve it.

Ban me all you like, just proves me right. Last game I buy from EA.