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Laranoye's avatar
Laranoye
5 years ago
Solved

Install stuck at 90% on PS5?

Hey there so I installed the game on PS5 (the built in storage) however when starting the game, it flashes up with a notification of unable to install or something and asks to clear space.. however i...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @enemyseeker 

    Got it, thanks! That particular error code usually means there's not enough free space, but if you have open storage on your PS5 that doesn't make a lot of sense. It might be best to reach out to PlayStation Support to see if they have any suggestions on what might be causing this. 

    For more details on how to contact them check out the PlayStation Support website. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @Laranoye, 

That's the first report I've seen of this. It's definitely strange. You haven't encountered any issues at all while you're actually playing the game? 

/Kent

  • Zhilo_000's avatar
    Zhilo_000
    5 years ago

    I'm having the exact same issue in my PS5, install on the menu in game is stuck at 90%, and each time I launch the game I get a new download for ME: Andromeda that then immediately errors asking for space to be cleared when I have over 200GB free. No other downloads occurring either.

    The game seems to run fine, but I've only gotten about an hour in to the gameplay.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @Zhilo_000, 

      Apologies for the late response!

      Are you also using the built-in storage on your PS5, or are you using an external drive? 

      /Kent

      • enemyseeker's avatar
        enemyseeker
        5 years ago

        Just installed the game on my ps5 internal drive and says error , stuck at 95%. Re installed the game and also restarted the system and still stuck at 95% install. The game so far plays fine but don't want to get too deep and then have the game get stuck.

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