Land on Citadel but black screen appear
When I select Alliance dock to land on citadel Its play Kaiden cutsence when he was injure and have to go to CItadel for the first time. After cutscene there a loading before every thing went black b...
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Do you have the game on Steam or on Origin?
If on Steam, did you also repaired the game in Origin?
Go to your ">drive<:\Program Files (x86)\Origin Games\Mass Effect Legendary Edition\Game\ME3\BioGame\DLC" directory and make a screenshot of all folders in the directory.
Do you have a save before you installed the mods or a ME3 save from the original trilogy you could test with?
I'm having the same problem on my pc. How do I fix it on an hp laptop?
Repair the game. (This will purge all installed Mods.)
(Origin: Game Library > Right-click the game cover > Repair)
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
