Launcher works fine but can't start any of the three games (WIN10)
The main launcher works just fine, but if I try to start any of the three games, the screens cut to black, then after a few seconds I'm sent back to the selection screen of the main launcher.
Marking as resolved for visibility only.
Hey everyone, we've been seeing a few different causes for this situation. The majority in this particular thread appear to be due to an issue we've passed along to the game team that involves non-standard characters in either the Windows username or file structure (i.e. a folder name where the game or save files are located).
If your Windows username or any related folders use non-standard characters, updating those may be a temporary workaround. Alternatively, the steps outlined in this post have helped a number of folks out as well.
If those steps don't help out and/or you don't have any non-standard characters in use on your system, please head over to this thread so we can try some additional troubleshooting.
I'll be closing the current thread so we can keep troubleshooting efforts for this issue in one place going forwards, thanks.
