Liara and Sheppard MIMOBOT codes

I don't have them so can't say for sure but from what I've heard they unlock a free pack in multiplayer which is the same as a recruit pack

I purchased one of the Mimobot Commander Shepard Flash Drives at the end of November last year, and when it arrived, I saw the code for 'Bonus Multiplayer Items' inside and promptly redeemed it. However, nothing was given in game, I believe it's meant to be a free pack for the multiplayer.

I checked on both PC and Xbox, but nothing was there. I contacted EA Support by E-mail on the 5th of December informing them of what had happened, and got a reply 5 days later asking me more questions, which I answered the same day, and then I heard nothing more. So 6 days later, I tried the Livechat service, spent 20 minutes or so on there with someone, and at the end it turned out she didn't know what the problem was or how to solve it, and so she told me she would pass it on to a Specialist.

3 weeks later, someone finally contacted me on the 4th of January to tell me he couldn't do anything to rectify the problem and that he would pass it on to a contact at Bioware to see if they could do anything, and that they would contact me with a solution. However, 3 weeks on, nobody has contacted me and I thought I'd give it a go on here to see if anyone from Bioware/EA could help me out.

I was hoping the Bioware contact would've got back to me earlier, as it turns out I have exactly the same problem with another code I got from the purchase of a pair of the N7 Sneakers I recieved a few days after I was last contacted.

Both codes were correctly redeemed on the Bioware Social Network on the account I use to play Mass Effect on both Xbox and PC, and both products are listed on my Registered Products page on BSN, but no packs have appeared in game on either format.

Sorry for the wall of text, but I'd really appreciate any help I could get, even if it's someone just pointing this in the direction of the Bioware Tech Support guys or something, thanks 🙂

Hi everyone,

We activated the items on January 8th for everyone. You can find here more information on what you should see:

http://social.bioware.com/forum/1/topic/343/index/15418628/4

Please let me know if you can find that in your game (and more important: if you don't see it!).

Thanks,

Ursula

HI there, thanks for letting me know exactly what I'm looking for, however I just checked in game again on my PC account, and there's still no packs showing in the Multiplayer Store ☹️

Sorry for bumping this, but it was getting lost down on the 3rd page.

Checked both Xbox and PC over the weekend, don't have any packs showing up at all, any ideas?

Hi jedishen,

We are looking into this.

Thanks for your report,

Ursula

Ok ... If you still see nothing, please try to redeem the code again. And if that does not work, please let me know.

Hi again, thanks for looking into this for me and gettting back to me.

Just tried both codes on my Redeem section of the Bioware Social Network, both times it said that the code has already been used.

Just out of curiosity, I tried both codes on the Redeem section of the Origin client, but I got the same 'Code has been used' message there as well.

I have sent you a PM about the issue, jedishen.

If anyone else misses their packs, please send me a PM about it.

Thanks,

Ursula

Both my redemption codes say the content has already been registerd (liara and shep mimobot codes).  Nothing has appeared in-game on the Xbox 360