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Anonymous's avatar
Anonymous
8 years ago

Mass Effect 1- General Protection Fault Error

I am getting a general protection fault error when I start Mass Effect 1. The splash screen comes up and then I get the message. I believe this all started happening after I moved my games library to a different hard drive on my PC. Alice the Madness Returns is also crashing now when I start it up. I have tried verifying the game files of Mass Effect, re-downloading, moving it back to the C drive, and re-downloading it on the C drive. It still gives me the error. I have tried running Origin and the game admin mode, and xp pack 2 and 3. I downloaded patch 1.2, ran it, and started the game, but it would not start using it either. It just kept asking for my cd key. I would put it in but it would not recognize it because it kept popping back up over and over again. I am running Windows 10 Creators Edition- 64 version. Does anyone have any ideas that might fix my problem? The picture attached is the error I get when I try to load the game after verifying the files.  

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  • holger1405's avatar
    holger1405
    Hero+
    8 years ago
    @Kienowa wrote:

     I've seen multiple posts about this error. I don't know why they haven't fixed this yet after so many years. Is there any possible way to get the file it says is missing, or is it really missing? I don't even see a list of files that looks like that.

    There is no file missing, the "General protection fault" means (in simple terms) that protected resources (most of the time memory) are accessed by a task that don't have the right to access it.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Ok. I will look into this DDU then. I thank you Holger for helping me out. I have been in contact with EA support off and on troubleshooting this error. They suggested installing the game in the default Origin location, using generic audio (not quite sure how to do that, but I did use my default sound device), one rep also said uninstall Origin and reinstall it. I may try that just to say I did. Why not? lol. The rep said he was escalating the issue and they would be assessing my problem and will be getting back in touch at a later date. In the meantime I will try this DDU. I will keep you posted if they find anything that fixes the issue.

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