Forum Discussion
11 years ago
You need to contact an EA Game Advisor for help with product codes/game registration.
They can be reached throught the Help Center
After getting to the Help Center and filling out the required information, (Product/Problem/Platform)
look for the "Contact Us" button, then the "Live Chat", "Call Me", or "Email" buttons. Not the AHQ "Ask Now" one. (You've already done that.)
The options you see may vary depending on your region and the time-of-day.
If you select "Live Chat" be sure you have enough time (at least one hour, in my experience) to wait before being connected to someone. 😕mileyfrustrated:
Good Luck!