Just what it says on the tin.I can't launch Mass Effect.I open up origin. Go to my game library. Click the button to play Mass Effect.A box that says "launching" comes up.It says "Synching Cloud Data" and a bar fills up to 100%Then...nothing. The "Launching/Synching" box closes and nothing happens. I tried rebooting and that had no effect.

There's a Mass Effect-support board here, you might get some more in-depth steps there. http://answers.ea.com/t5/Mass-Effect-1/bd-p/mass-effectHowever, to start with, try running ME in Windows XP Compatibility mode. To do this, go to Origin Games > Mass Effect > Binaries, then right-click the Mass Effect exe file, and go to the Compatibility tab, where you should see a checkbox for available modes.

Mass Effect 1 won't launch | EA Forums

11 Replies

Anonymous
11 years ago
Just tried ME2 and 3, and both of them launched without trouble. Only Me1 I won't launch. Someone please help.
Anonymous
11 years ago
WTF? Am I in the wrong place? Where do I go for some customer support?
EA_David
Community Admin
11 years ago
There's a Mass Effect-support board here, you might get some more in-depth steps there.

http://answers.ea.com/t5/Mass-Effect-1/bd-p/mass-effect

However, to start with, try running ME in Windows XP Compatibility mode.

To do this, go to Origin Games > Mass Effect > Binaries, then right-click the Mass Effect exe file, and go to the Compatibility tab, where you should see a checkbox for available modes.
Anonymous
11 years ago
Thank you. Once I had a better idea of where to search I also found this thread which helped too
http://answers.ea.com/t5/Mass-Effect-1/PC-Mass-Effect-Won-t-Start-A-New-Solution/m-p/1435670#M2911
gigashadow07
11 years ago
You got it right. Had the same problem, repaired (per EA tech support) w/o success. I was placed on hold for 20+ minutes, during which I tried right clicking on masseffect.exe, clicked compatability, and set it to xp sp3 compat. mode and it worked fine
0d6a78d54fe236e
11 years ago
This worked for me.
Initially had a message stating that Directx was not installed (although I was at Directx 11).
Many Thanks
Bemily_17
10 years ago
I tried this but I can't find a .exe anything having to do with Mass Effect. The folder is under downloads, and I can get to the Binaries folder, but there is no Mass Effect .exe in there.
Anonymous
10 years ago
Now it says: General protection fault!
I have a screenshot of it, but where can i send it to someone from the support?
captains3m
10 years ago
still not working for me
07_AlPacino_YT
8 years ago
I have the same problem and looks like its becauze I have i5-7600k and I run windows 8 and beacauze Microsoft doesnt give any update support for last generation of processors that run Win 8 and 7 exept 10,so we need to install win 10 so that game can work again...Microsoft and theyr marketing -.-