Mass Effect 2 C++ Runtime Error

There are two things I would try:

1. Un-install and re-install your game. Make sure to keep your save files!

2. If that does not solve the issue, try to manually re-install the Microsoft Visual C++ library:

http://www.microsoft.com/en-us/download/details.aspx?id=3387

I recently purchased Mass Effect 2 and enjoyed the game thoroughly, until my game started crashing after trying to get to a specific area in the game. The error screen says Microsoft Visual C++ Runtime Library Error. This application has requested the Runtime to terminate in an unusual way. I don't know how to fix this and help would be appreciated. Thank you for your help.

P.S I already uninstalled and reinstalled the version of Microsoft C++ that ME2 uses

@MahatmaGhandi61

The first thing to try is right clicking the game in Origin and then click Repair Game.

Hello fellow EA worker.

thanks for the answer. I dont have Mass Effect 2 on origin but on CD. What to do there?

@MahatmaGhandi61

Can you try EA_Ursulas' suggestions above please.

I did already. Sadly without success. Maybe the fail message is importent:

General protection fault!

History: memcpy() Address = 0x5edb5108 (filename not found) [in C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll]
GImage::GImage() Address = 0x682026 (filename not found) [in C:\Program Files (x86)\EA Games\Mass Effect 2\Binaries\MassEffect2.exe]
GImage::GImage() Address = 0xbac6e1 (filename not found) [in C:\Program Files (x86)\EA Games\Mass Effect 2\Binaries\MassEffect2.exe]
GImage::GImage() Address = 0xbe1f7b (filename not found) [in C:\Program Files (x86)\EA Games\Mass Effect 2\Binaries\MassEffect2.exe]
GImage::GImage() Address = 0x90233d (filename not found) [in C:\Program Files (x86)\EA Games\Mass Effect 2\Binaries\MassEffect2.exe]

@MahatmaGhandi61

As this is almost certainly an issue with your Visual C++ installation, please manually run the following installers:

C:\Program Files (x86)\Origin Games\Mass Effect 2\__Installer\vc\vc2005\redist\vcredist_x64.exe

C:\Program Files (x86)\Origin Games\Mass Effect 2\__Installer\vc\vc2005\redist\vcredist_x86.exe

Let us know if the issue persists after that.

I dont have a "_installer" folder..

only Binaries

        BioGame

        Data

        Docs

        Engine

And I have mass effect on DVD not CD.

@MahatmaGhandi61

Can you post your Dxdiag report so we can take a look please?

http://help.ea.com/en/article/how-to-gather-dxdiag-information/