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Dknightz1445's avatar
5 years ago
Solved

Mass Effect 2 can't save progress + bugs

I can't get mass effect 2 to save anything or load (load screen picture attached) My game crashes a lot and is very bugged. If I die, the game continues the death scene but nothing happens when I click resume. I've tried re-downloading origin and the game completely and contacted EA 3 times for help to no avail. I checked the mass effect 2 folders and do not have any save folders (picture attached) but Im not sure that's relevant. 

Things I have tried

Flush DNS - restart

Repair both games as I have the deluxe version and the normal version

Run origin as admin

Cleared cache - deleting origin folders

windowed mode

Any help is greatly appreciated.

  • holger1405's avatar
    holger1405
    5 years ago

    @Dknightz1445 

    OK.

    Because of the unusual file structure on your machine you should make a backup of your important files under D: if you not already have done that.

    Then:

    • The "Documents" folder is still present directly under D:? If not recreate it.
    • Make sure Origin is completely closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "regedt32" (Without the quotes.) into the new Window > ENTER.
    • Navigate to the following Registry key:
      HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    • Double click on "Personal" in the "Name" window.   
    • Change the "Value" to "D:\Documents" (Without the quotes, make sure that there are no typos." > confirm = Click on "OK"
    • Restart the PC. (a real "Restart", not just shut down and start again.
    • Now there should be a "Documents" folder in the side bar of your Windows explorer. 
    • Move the folders you want inside the standard "Documents" folder from the root of D: into the new "Documents" folder.
    • Start Origin > Start the game > Test.

17 Replies

  • holger1405's avatar
    holger1405
    Hero+
    5 years ago

    @Dknightz1445 

    I have an emergency at work and not much time tonight.

    Did you right clicked on the D: Symbol in the Windows explorer main Window?

    That one that I pointed to in my screenshot in post 6.

    Please answer that, then I will give you detailed instructions how to fix this problem.

  • I can right-click on it and do see location tabs. This is already in my D drive.

  • holger1405's avatar
    holger1405
    Hero+
    5 years ago

    @Dknightz1445 

    OK, then create a new folder in the root of the D: drive and name it "Documents" (Without the quotes.)

    Now move the location for the Documents folder from the D: drive to the newly created  "Documents" folder like in this guide
    (Start at point 11, allow the moving of existing files in the "Move Folder" popup)

    Restart the PC. (A real "Restart", not just shut down and start again.)

    Test ME2. It might be necessary to adjust folder permissions, but let's test first.

  • I tried that and now get this error picture attached

    I really do appreciate the ongoing help. Thanks again. 

  • holger1405's avatar
    holger1405
    Hero+
    5 years ago

    @Dknightz1445 

    OK.

    Because of the unusual file structure on your machine you should make a backup of your important files under D: if you not already have done that.

    Then:

    • The "Documents" folder is still present directly under D:? If not recreate it.
    • Make sure Origin is completely closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "regedt32" (Without the quotes.) into the new Window > ENTER.
    • Navigate to the following Registry key:
      HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    • Double click on "Personal" in the "Name" window.   
    • Change the "Value" to "D:\Documents" (Without the quotes, make sure that there are no typos." > confirm = Click on "OK"
    • Restart the PC. (a real "Restart", not just shut down and start again.
    • Now there should be a "Documents" folder in the side bar of your Windows explorer. 
    • Move the folders you want inside the standard "Documents" folder from the root of D: into the new "Documents" folder.
    • Start Origin > Start the game > Test.
  • It works! I think Im good to go! 

    Thanks for the help, I really appreciate it.

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