Mass Effect 2 crashes on title screen
Hello hope you can help. I got Mass Effect 2 a few days ago and it was working fine until the game crashed (I was on the arcangel misson) Then i restarted my laptop and started the game up it was fi...
Forum Discussion
I repaired the game two times and it said it was fine and I reinstall the game two times as well no luck and I updated my video card. By the way games like mass effect 3, Dead Space 2 and 3 work fine.
EA_David
Community Admin
Community AdminThanks for the extra detail. For the next step I'll ask for a report from the Reliability Monitor, which might shed more light on what's happening. Open the search bar and type the following: view reliability history
In the tool that appears, look for a red x that matches the most recent ME2 crash, double click on the report and please post up the info that appears.
Is this what you need
Source
Mass Effect 2Summary
Stopped workingDate
29/08/2013 12:40Status
Report sentDescription
Faulting Application Path: C:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries\MassEffect2.exeProblem signature
Problem Event Name: APPCRASH
Application Name: MassEffect2.exe
Application Version: 1.2.1604.0
Application Timestamp: 4bd611db
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6910
Fault Module Timestamp: 4fee68f0
Exception Code: c0000005
Exception Offset: 00015108
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: f3d5
Additional Information 4: f3d5be0cad2787556264647dc02181c3Extra information about the problem
Bucket ID: 363922558954a5adadc25d28c0eb236a (-1056363904)- EA_David
Thanks, it's looking like some updates may help, try the following: http://www.microsoft.com/en-us/download/details.aspx?id=30679
did not work
The report
Source
Mass Effect 2Summary
Stopped workingDate
29/08/2013 17:58Status
Report sentDescription
Faulting Application Path: C:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries\MassEffect2.exeProblem signature
Problem Event Name: APPCRASH
Application Name: MassEffect2.exe
Application Version: 1.2.1604.0
Application Timestamp: 4bd611db
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.6910
Fault Module Timestamp: 4fee68f0
Exception Code: c0000005
Exception Offset: 00015108
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: f3d5
Additional Information 4: f3d5be0cad2787556264647dc02181c3Extra information about the problem
Bucket ID: 363922558954a5adadc25d28c0eb236a (-1056363904)
