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SeriousMillz's avatar
SeriousMillz
10 years ago
Solved

mass effect 2 crashes randomly

OS: Windows 7 Ultimate 64 bit

CPU: AMD FX-8350

RAM: 16 GB ddr3

Motherboard: Gigabyte 990FXA-UD3

Graphics: 2 Radeon R9 290x (2 of them, Tri-x & MSI models running crossfire)

While playing the game it will either crash or freeze completely at random times. It does not happen at any one point of the game or while doing any one thing. The game runs smooth for me with 0 stuttering, I havent looked to see how much fps. I have tried running the "repair" and I have tried "check for updates" and the issue still persists. I'm not sure if the game is still supported by EA but going through the "Contact EA" from the https://help.ea.com/en/contact-us brought me here. I have check a bunch of forums but none had my specific issue

5 Replies

  • Fred_vdp's avatar
    Fred_vdp
    Hero+
    10 years ago

    Have you tried disabling the Origin in-game overlay?

  • SeriousMillz's avatar
    SeriousMillz
    10 years ago

    I hadn't even considered this as an option. After disabling the overlay I was able to run it for over 7 hours without any crash what so ever. Thank you so much!

  • Anonymous's avatar
    Anonymous
    10 years ago

    How do I do this?
    I too is having problems with the game randomly crashing on me, and I'm at a loss on what to do now ☹️

  • Whitepawn23's avatar
    Whitepawn23
    6 years ago

    Tried this and the random game freeze keeps happening.  I've played this game so many times, this is the first borked playthrough with this odd freezing; once it starts it continues to happen at the same spots.  It starts with sound scramble then the entire screen freezes and none of the keyboard keys can remedy things until I ALT+CTRL+DEL and load the Task Manager and close the game out from there.  Task Manager shows a running game with low CPU and memory usage. 

  • holger1405's avatar
    holger1405
    Hero+
    6 years ago

    @Whitepawn23 

    Please create a DxDiag in text file format and post it with your next reply.

    If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

    If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

     

    You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button. 

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