Mass effect 2 help!
Hey everyone. I’m reaching out to you in hopes that I can get this resolved. I reached out to ea support through Twitter ang they referred me to hq. I’m having issues with the mass effect trilogy aga...
Forum Discussion
So to make that clear, now, after the problem reappear, you created a second user account and the game did run there?
It was suggested that I create a user account to see if the game would run under the user account. The game did load correctly under the user account. So after it worked, I transferred my saves files onto that user account, so I wouldn’t lose my progress. When I tried loading the game under the user account, the game didn’t work. So I wiped all the files out and started from scratch with the games, the game didn’t load even after I deleted all the files. So I’m stuck at this point.
Which folders exactly did you move and where did you putt them? (Full path please)
I moved all files and folders.. but it doesn’t make sense. It worked when I switched to user with no game content. Even after I deleted all the files and uninstalled the game, under user, it still didn’t work. I honestly think that something in the game is corrupted. Would a different key help? My original key that I got for the trilogy, never worked and that’s basically what started the whole thing. When I bought the trilogy, I had to get help right away because apparently the key that came with the game, somehow was already in use and I had to contact support and had them give me a different key just so it’d work. As of right now, I have no game content or files on my pc. No profiles. So I’m not sure what to do. Game 1 and 3 work but not 2. I’ve alsi read that there’s been cases where people have said that one of the games never works. It’ll be 1 and 3 that’ll work and not 2. Or 2 and 3 will work and not 1. I also think that part of the issue is the type of system I have. It’s not compatible with the games in general and it’s a pain in the butt to get it working.
- Delete the new user account you created > Reboot.
- Create a different new user account (Administrator) > Reboot > Log in to the new user account and test the game.
If the game runs in this new user account do not move any files just now. Inform us, then we will give you a guide how to move the files.
I’ll get back to you.
