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ewak89's avatar
13 years ago
Solved

Mass Effect 2-PC Keeps Crashing on Illium

Mass Effect 2-PC keeps crashing on Illium when I try to take the cab to the area with the Justicar. It was previously crashing in the more common place under Liara's office but I was able to get past there after changing all my graphics settings to low/off and switching to borderless windowed mode. I have tried it with graphics settings both on/off and in windowed/fullscreen modes. I also left and returned to illium with different squadmates to see if that would solve my problem. Finally I tried a reinstall but that hasn't worked either. If anyone has any other suggestions they would be greatly appreciated. I am trying to play back through before starting 3. 

My PC specs are

OS: Windows 8

RAM: 16GB

SSD: 128GB

HDD: 2TB (has Origin install and game files)

GPU: GTX 680

CPU: i5-3570k

  • On the Steam platform I had to disable   dynamic shadows and  light shadows and I also had to play in  window mode just to be able to do the quests on Illium.

27 Replies

  • Ok, this "dare" thing was a bit harsh and i am sorry. I was pissed because of the kasumi dlc loading file missing and casusing a crash, and of course i've reinstallied it from origin severel times. I was only pissed because of the dlc crash cause of missing files .

    my  pc being 'too good' for me2" was just icing on the cake.

  • Anonymous's avatar
    Anonymous
    8 years ago

    For me too, never had any problems with my old computer and Windows 7. And now, with my new computer and Windows 10, i had already 2 crashes ( At the end of the Kasumi's DLC and at Illium under the office of Liara ). It is very annoying...

    But thanks to you guys, i found the solution to the two problems.

    For Illium: i put the game in Windows mode without the borders.

    For Kasumi, you can find the solution on this web site.

  • So changing the sound settings does jack-*-*. Now I'll try everything else.

  • That did it. I only have to worry on Illium, right? Everywhere else is fine?

  • So I just turned down all the sound settings and it let me go through the corridor. Turned them back up and no issues. 

  • Coming in in June of 2020 to say thank you--this worked for me as well on Windows 10. Go into Settings/Sound, click your sound device, Properties, Advanced tab and set to 16 bit/44.1KHz. I also set the game to run Windowed Borderless and turned off the shadows/lighting/HQ Bloom options. 

    I also had the Katsui DLC problem where you finish the mission then when you exit the recap screen the cut scene that plays when you're boarding the Normandy crashes your game. I tried every "-nomoviestartup" fix out there, etc. etc. etc. but nothing worked, ended up using the Gibbed Save Editor and moving my location to the Normandy manually. It worked, but I'll need to also adjust the right flag to mark the mission complete in the save editor too. Sure, you load on the bridge in a party dress and heels, but that's fixable. 😉 I used the following player position in the save file if it helps anyone:

    Base Level Name BioP_Nor

    X -2.23265076 3388.90527

    Y 3388.90527

    Z -130.150009

    Should load you right at the map in CIC. 

  • Bakgrind's avatar
    Bakgrind
    Rising Rookie
    5 years ago

    The fix that I used that got me past the issue on Ilium also is the same fix that will correct the crash that happens in Mass Effect 3 for the Priority Horizon quest.

    Resolution to 800x600

    Window ( no Border )

    Turn off Bloom

    Turn off Dynamic shadows

    Turn off Environment shadows

    Turn off Film grain 

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