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synistersherman's avatar
synistersherman
11 years ago
Solved

Mass Effect 2 planetary scanning crash/bug

From time to time when i go to scan a planet it will lock up and the esc key will not back me out. Is there a work-around or a fix to this cause otherwise im stuck restarting the game.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I Know this is a few years behind, but some of us are still playing this game for the first time.  I did run into the Planet Side Scan bug where it would not allow you to hit ESC to back out of scanning (on PC). However, end the application will pretty much work but will end up making you start over. 

    There is a solution that is more of a work around than a solution, since I do not develop or modify code for this game. The solution that seems to be working is when you do go to planet side to scan for the first time, scan once, launch the probe, and then hit ESC. This will, or should, back you out of scan mode. Then you can continue to go scan, and it should work. Occasionally hit ESC to back out.

8 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    11 years ago

    Hmm, you could try repairing your game, hopefully this will prevent this happening in future. 

    Right-click the game panel in Origin to get this option. 

  • KillBotexe's avatar
    KillBotexe
    9 years ago

    You've got to be joking. Is this a gag for you guys? I mean I subscribe to Humble Bundle and got the game from there, I surely don't trust EA because they don't give a damn about their players, but you say maybe repair the game? Check around the 'net. There are so many who STILL have this problem and it hasn't been addressed. Classic EA.

    Wasted over an hour of my time so far going back to saves dealing with this * because the only way to get back into the game is to end the process.

  • holger1405's avatar
    holger1405
    Hero+
    9 years ago

    @KillBotexe

    First, you do realise that the game is exactly the same, and still a EA/Bioware game, wherever you buy it?

    Second, any kind of software (so also games) always have problems on a particular number of systems.

    So it is no wonder that there are still user who run into this specific problem, especially now where ME2 is free on the house.  

    If you want help whit this problem I would suggest to create a DxDiag, in text file format, also go to your Reliability monitor (Press the windows key and "R" at the same time and copy or type "perfmon /rel" (without the quotes) in > ENTER and look if it has ME2 entries.

    If yes double click at the last one, copy it to the clipboard, (Bottom left corner) save it to a text file and load it up together with the DxDiag. You can do that with the "choose file" button at the bottom right corner of the reply window.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Just had the same experience...

    Sadly no one seemes to have an answer.

  • ThandalNLyman's avatar
    ThandalNLyman
    9 years ago

    Have either of the players reporting the problem in this thread actually used the "Repair" option as was suggested?

  • Anonymous's avatar
    Anonymous
    8 years ago

    I Know this is a few years behind, but some of us are still playing this game for the first time.  I did run into the Planet Side Scan bug where it would not allow you to hit ESC to back out of scanning (on PC). However, end the application will pretty much work but will end up making you start over. 

    There is a solution that is more of a work around than a solution, since I do not develop or modify code for this game. The solution that seems to be working is when you do go to planet side to scan for the first time, scan once, launch the probe, and then hit ESC. This will, or should, back you out of scan mode. Then you can continue to go scan, and it should work. Occasionally hit ESC to back out.

  • chandrajit's avatar
    chandrajit
    4 years ago

    Will this solve the screen stuck problem while scanning planets? I am having this problem recently, previously I used to play on Win 7 32 bit but it didn't have any problem,on Win 10 64 bit I am having the problem 😔😔

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @chandrajit,

    I'd give the various steps in this thread a try, and feel free to create a new thread with some additional details if you're still running into the issue.

    This thread is extremely old so I'll be locking it here to avoid necro-posting.

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