Galaxy map error
So i dont know what to do.I just bought the game 2 days ago on steam and i cant open the galaxy map because the screen goes black for like 3 seconds and then the game just shows me Shepard back. Please i need some help.
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5 Replies
If you are on a PC try to repair the game.
(EA app: Game Library > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
If that don't helps, pse add a DxDiag to your next reply.A DxDiag is an overview of your PCs technical features and recent software errors.
There is no personal info in it expect for the “Machine name” in the second row.
(You might delete the “Machine name” and “Machine Id” line if you wish too.)How to create a DxDiag:
- Press the Windows key and "R" at the same time.
- Copy and past or type "DxDiag" in the new field. (Without the quotes) > ENTER
- Wait until the green bar is gone > Click on "Save all information"
- Save the file to your desktop.
- Here at EA Forum > Click Replay > Click the paper clip icon at the bottom of the replay Window.
- Navigate to the "DxDiag.txt" on your desktop > select the "DxDiag.txt" > click on "Open".
- Reply.
After verifying the files on steam the error is still there. Here is the DxDiag
The WER (Windows error reporting) part of the DxDiag is empty. Meaning there is unfortunately not much info to be found in the file.
You did finished the "Citadel: Expose Saren" mission?Yes i finished that mission.I went to the citadel because i had some side quests to complete there.
This is a very strange error.
Do you use Mods?
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