Forum Discussion
It shouldn't been necessary to register the game at BSN any more.
What is exactly happening if you try to logon?
Do you get any error massages?
Does your password or e-mail address contain special characters?
@holger1405 Thanks for the reply! I got stuck in Cerberus Network login, no matter I choose login or cancel, it just kept loading forever...
My email acct/pwd containing special characters such as ! . @
- holger14058 years agoHero+
@Mpursuer wrote:
@holger1405 Thanks for the reply! I got stuck in Cerberus Network login, no matter I choose login or cancel, it just kept loading forever...
My email acct/pwd containing special characters such as ! . @
Try to repair the game. (in Origin > Game Library > right click ME2 > Repair)
If that don't helps, restart your router in this way:
Pull the power plug > wait 5 minutes > return the power plug > test.shut down your Windows firewall and disable the real-time scanner of your antivirus software.. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)
Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall.
If that also don't helps try a password without special characters. (If you enable two factor authentication it won't be any less save.)
- Anonymous8 years ago
I am having the same issue. I've tried your suggestions for disabling the firewall, but it didn't make a difference. Do you have any other suggestions? I've tried repairing and reinstalling the game as well.
- holger14058 years agoHero+
Does your password contain any special characters?
Do you use a private network or a university or other public network?
Do you have ME3 and if yes, does it connect to the Allianz network?