Forum Discussion

DannSpaceMarine's avatar
6 years ago
Solved

Mass effect 2 white screen of death

I'm pretty new to PC gaming. I've recently bought the Mass effect trilogy. I have completed the first game, and am now trying to play the second game, but every time I try to play it it displays a wh...
  • holger1405's avatar
    holger1405
    6 years ago

    @DannSpaceMarine 

    Do you purchased the game on Steam or on Origin?

    • Turn off "Cloud storage" in Origin.
      (Origin menu > Origin > Application Settings > Install & Saves > Cloud storage > Off (Grey)
    • If you use Steam you don't have to do anything, unless you have added Mass Effect 2 manually to Streams cloud save function.
    • Make sure Origin or Steam are completely closed.
    • Go to "C:\Users\>your username>\Documents\BioWare\Mass Effect 2" folder and move the "Save" folder and the "BIOGame" folder to your desktop.
      (Just to make this clear, the named folders must be gone from the "C:\Users\>your username>\Documents\BioWare\Mass Effect 2" path.)
    • Go to ">drive<:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries" folder and move the "MassEffect2.exe", the "MEGame2.exe" and the "MassEffect2Config.exe" (the last one could also be a higher one) to your desktop.
    • Go to "">drive<:\Program Files (x86)\Origin Games\Mass Effect 2" and delete the "data" folder.
    • Start Origin > inside the Origin Game library click on "Download" for ME2 again > after the installation finished > reboot > Test.

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,173 PostsLatest Activity: 22 hours ago