Mass effect 2007 download error EA App
Everytime I try to download Mass Effect 2007 via EA App, error pops up that I've attached. Under manage I have Pinnacle station only. I've tried these steps https://help.ea.com/in/help/ea/ea-app/g...
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I don't use VPN, the only firewall that I have is the standard Win 10.
I have 49 games in my library and they are all downloadable just fine.
Mass effect 2007 is the only game that does this.
I am experiencing the exact same error and have tried all the same "fixes" which do not work.
Yup,
I have been going back and forth with customer service, but to no avail.
Everytime a different operator answers to my e-mail, and we start from scratch.
I am getting depressed.
One guy answered that they will forward my problem to a specialised team, and soon after another answered that I should follow some troubleshooting guide and forwarded me an XBOX guide where I am using windows PC.
I don't know what to do anymore.
I've been suffering a similar experience. EA's customer support is egregiously sub-par.
EA_DavidCommunity Admin
Hi, thanks for the detailed steps given.
Could I check what version of the EA app you're using? You can find this by clicking the 3 lines at the top left of the app, then About.
I ask because this sounds like an issue related to an older version of the app. Now from your troubleshooting steps it sounds like the app should be up to date, but I'd like to be sure.
Also, if you remember, can I check when you last installed/played the game, and if it was on Origin or the EA app?
Thank you.
