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MasterZoen's avatar
MasterZoen
3 years ago
Solved

Mass Effect (2007) freezes now that EA App has replaced Origin

As the title says, my installation of ME is now freezing after about 5 minutes. The only thing that changed was that when I opened Origin it said I had to install the EA App and that Origin would be ...
  • EA_Illium's avatar
    EA_Illium
    3 years ago
    @LynMcLean wrote:

    Turning on EA App in-game overlay seems to have stopped the game from crashing for me. It still asks to run as administrator and only actually launches the game every other time, but now I can play the game when it does choose to launch.

    I wanted to check if this may have worked for you @MasterZoen @Resztaczasu

    If not to confirm has this recently happened?

Invadernny's avatar
Invadernny
3 years ago

Yes if I have the overlay on it always hangs immediately after the splash screen.  I do use mods, but I tried a fresh in stall without mods and it does the same thing.  If I turn the EA App overlay off the game always freezes after about 2 minutes.  Either way I have to kill it with the task manager.  Even with the fresh install I tried a repair as you suggested and it still hangs at the exact same spot.  I have tried a clean boot in between the past couple of attempts to launch.

Edit:  I timed the freeze with the overlay off, it's exactly 2 minutes 30 seconds just like the OP.

holger1405's avatar
holger1405
Hero+
3 years ago

@Invadernny 

Invadernny wrote:

 I have tried a clean boot in between the past couple of attempts to launch.

You should try to launch the game inside the clean boot. (Make sure all additional things have been applied as well.)

  • Invadernny's avatar
    Invadernny
    3 years ago

    That''s what I did, tried again today just to make sure.  It's still the same, with the overlay turned off in the EA App the game runs for 2 minutes 30 seconds then freezes, overlay turned on it freezes right after the splash screen. 

  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @Invadernny 

    • Press the Windows key and "R" at the same time.
    • In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
    • Look if there are any "MassEffect.exe.Xxxx.dmp"  files in the "..Local\CrashDumps" folder.
    • Zip 2 - 3 "MassEffect.exe.Xxxx.dmp" or "MassEffectLauncher.exeXxxx.dmp" files together and upload them at a free file hosting service like Dropbox or Onedrive.
    • Post the link here.

    If there aren't any dump files of ME:

    • Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
    • Copy and paste reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
    • Play the game until it crashes.
    • After the game crashes, let all Windows crash dialogues finish.
    • Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
    • Zip 2 - 3 "MassEffect.exe.Xxxx.dmp" or "MassEffectLauncher.exeXxxx.dmp" files together and upload them at file hosting service like Dropbox or you can use the Onedrive "public" folder.
    • Post the link here.


      If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f
  • Invadernny's avatar
    Invadernny
    3 years ago

    @holger1405 

    Even after turning on the automatic dump creation there are no .dmp files for Mass Effect after it locks up.  However, just as a diagnosing too,l I found a workaround to run Origin again instead of the EA App and Mass Effect runs perfectly through Origin.  I played for a couple of hours with no crashes.  Tried it through the EA App again the get the same lockups in the same spots.

  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @Invadernny 

    Then I hope your Origin workaround will keep functioning.

    Have fun gaming!

  • Invadernny's avatar
    Invadernny
    3 years ago

    @holger1405Thanks!  I know it's likely not a permanent fix, but at least I can play the game until the EA App hopefully gets a fix for this.

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