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TennoTurian's avatar
TennoTurian
5 months ago
Solved

Mass Effect 3 becomes unresponsive whenever I try to enter multiplayer!

Hey, hi, it's me again! I've posted this issue before and I'm gonna post it again. So here's the problem, I can't get ME3 Multiplayer to run. Everytime I try to start it up, it goes into the loading...
  • holger1405's avatar
    holger1405
    2 months ago

    @TennoTurian 

    Additional to the AppHangB1 errors there is also a "VIDEO_TDR_TIMEOUT_DETECTED" error in your DxDiag.
    All this points to a problem with the graphic system.

    Create a new Windows user account  (Administrator) don't use local special characters, use only  Characters from the ASCII table

    • Reboot > Log in to the new user account.
    • Test.
holger1405's avatar
holger1405
Hero+
5 months ago

@TennoTurian 

The single player game works?

Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

TennoTurian's avatar
TennoTurian
5 months ago

Yeah, single player works just fine. No issues when loading the game.

  • holger1405's avatar
    holger1405
    Hero+
    5 months ago

    @TennoTurian 

    The AppHangB1 error that your DxDiag shows for ME3 is often driver related.

    • Follow this manual to the letter to cleanly uninstall all NVIDIA components.
    • Install the graphics driver.
    • Test.
    • TennoTurian's avatar
      TennoTurian
      5 months ago

      Still the same result. Followed everything to the letter and the game still freezes on the loading screen when trying to enter the multiplayer screen. I can still hear the BG sound of the main menu playing however.

      • holger1405's avatar
        holger1405
        Hero+
        5 months ago

        @TennoTurian 

        Please preform a clean boot and test the Game in clean boot mode.

        In clean boot:
        - Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
        - Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
        - Make sure any CORSAIR/ASUS/RAZER software is disable or deinstalled and that your GPU & CPU are not overclocked.
        - Make sure only your Mouse and keyboard are connected to the PC

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