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BioWhatsup's avatar
BioWhatsup
2 years ago
Solved

Mass Effect 3: Cannot Activate

I've been trying to play the original Mass Effect 3 that I bought for PC 5 years ago on origin, but it continuously says that it cannot activate on my account for some reason. I checked multiple time...
  • holger1405's avatar
    holger1405
    2 years ago

    @BioWhatsup 

    • Make sure EA app and Steam are closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Move the "License" folder to your desktop. (It must be gone from the phat above.)
    • Restart the PC > Test.
Tiddim's avatar
Tiddim
2 years ago

Is this a temp solution?

Any idea what the underlying cause is?

  • Tiddim's avatar
    Tiddim
    2 years ago

    Yes, moving the Licence folder to the desktop stopped the persistent 'Activation' error.

    Am I now suppossed to leave the folder there permanently?

    Do you know what casued this error to trigger in the first place? 

    • holger1405's avatar
      holger1405
      Hero+
      2 years ago

      @Tiddim 

      Tiddim wrote:

      Do you know what casued this error to trigger in the first place? 

      A corrupt Licence.
      No, you don't need to leave the folder there permanently, they are recreated as soon as you start the specific game, just make sure all your games are working, then you can delete the folder on your desktop.

      • Tiddim's avatar
        Tiddim
        2 years ago

        roger roger

        thank you for your help

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