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Apthugz's avatar
Apthugz
12 years ago

Mass effect 3 collectors edition missing from "My Games" Origin

Hello, I've actually noticed this a while ago, but only recently decided to ask about it. So pretty much, I bought the collector's edition to mass effect 3 and it's no longer appearing in my games...
Apthugz's avatar
Apthugz
12 years ago
Any chance you could check to see if the game ever excited for the following two email addresses?

[edit: email address removed]
[edit: email address removed]

It could be under the hbs account, however that email address no longer exists. I could have sworn I changed and transferred accounts. Before it went offline.
Apthugz's avatar
Apthugz
12 years ago
So it looks like the email addresses I posted got removed. Should I call about this instead?
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Yeah, email addresses are automatically filtered here. Besides, we're quite restricted in the info we can give out publicly.


    Please use the steps in the linked article to contact an agent, they should be able to sort you out.

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