Forum Discussion

6 years ago

Mass Effect 3 download stops at 31%

So I've been trying to download Mass Effect 3, but it keeps stopping at 31% (around 3gb). I've cancelled the download twice and it hasn't worked, I've updated Origin and accepted client beta particip...

SpicyBonk

6 years ago

Here's my report code btw

10aa04a5c0011ed9

holger1405
Hero+
6 years ago
@SpicyBonk

Please clear your temp files:

Press the Windows key and "R" at the same time

Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"

Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)

Than continue with the Origin cache:

All settings in Origin (only in Origin not in the games) are back to default settings after this.)

Close Origin completely.
(right click on the Origin symbol in the task bar > close)

Press the Windows key and "R" at the same time.

Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER

Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
(The "LocalContent" folder must remain untouched.)

Press the Windows key and "R" at the same time.

Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER

Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.

Delete the "Origin" folder inside the "Roaming" folder.

In the address bar of your Windows explorer click on "AppData".

Open the "Local" folder.

Delete the "Origin" folder inside the "Local" folder.

Restart your PC. > test.