Mass Effect 3 keeps rebooting my system

Continued, since I forgot to mention what steps I took.

I deactivated the ingame overlay of Origin. I made sure, Origin is always minimized to tray and I disabled the option to aactivate Origin ingame, in order to prevent any interference.

OK, so now I've run into an inpenetrable wall. After meeting the diplomats and securing the female Krogan it's reboot time over and over at the same simple cutscene, where Hacket looks at the Crucible. He looks, screen goes black and it's a hard reboot. Repeated thet three times now. Always at the same stage, it's a reboot.

@AbC2563a9120374 Hey, thanks for the detailed post. From your description I'd guess at a hard drive issue, or a very damaged game install.

I'd start by uninstalling ME3, then I'd run a chkdsk to search for errors with the HDD's hardware. 

https://technet.microsoft.com/en-us/magazine/ee872425.aspx

Thanks. 

You know, I go with a damaged install as one possibility.

As I said, my system runs very stable with every other application. Not once was I forced into hard reboots.

And, as I said, it only happens at cutscenes. Not during player controlled action. That's just fine for hours.

Let me give you a quick rundown. Character creation in ME3 leads to an extended cutscene. First try is almost always a hard reboot. Second, cutscene approaching mars. Somtimes a hard reboot. Third time and always a hard reboot at first try, approaching the Citadel for the first time. Things go fine, until the ship approaches it's docking position, where the game always reboots the system.

So, mmy guess is, it has to have something to do with the format of the cutscenes. But without knowing what format they're in, it's hard to lay my finger on the issue at hand.

Update.

It definetely only happens at non interruptable, non interactive cutscenes. Everything else is fine. And by cutscenes, I also mean the ones with Normandy docking somewhere, but not exclusively.

---

@AbC2563a9120374 wrote:

NVIDIA Geforce GTX 650 Ti, latest drivers

---

I think a driver issue is also a likely cause. Could you describe the process of how you installed the graphics driver?

Considering the symptoms, I would go with a faulty power supply, but if no other games are affected and it really is only with pre-rendered cutscenes, we would have to rule that out.

Posting a full dxdiag report would also be useful.

Thanks, David.

It seems to be some kind of issue with the video player, not the videos. I do some more fiddling, but thanks for your support.

Does your PC crash after you download Bink Video Player and attempt to play the cutscenes in that?

http://www.radgametools.com/bnkdown.htm

Well, I can play them with Bink vbideo player, but I'm specifically looking for two (almost certain) crash points. The first, right after character creation when the game switches to Anderson asking "How bad is it?", which introduces a lenghty scene leading up to Shepard watching the kid on the lawn. The second one, right after securing the Krogan female, where the scene is about Shepard reporting to Hacket and Hacket turning to watch the Crucible.

These two are always trouble.

I haven't found these two videos so far. At least not by name.