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d2kn1ght's avatar
3 years ago

Mass Effect 3 Legendary Edition PC Crash Report

At the end of the game where Shepard and Anderson are seated and admiring the view of the earth. After Shepard concludes his conversation with Anderson and peers out at Earth the screen whites out. At the bottom right corner of the screen is the Loading animated icon for a few moments and then it disappears. I had to go to the Windows Task Manager to End Task (close the game). I tried shutting the computer down and resuming the game. The game picked up with Shepard hitting the controls and the Illusive Man saying he wished Shepard could see the Earth the way he saw it. The cut scenes played out and the game locked up again at the same point.

4 Replies

  • @d2kn1ght 

    Try to repair the game.

    (Origin: Game Library > Right-click the game cover > Repair)

    (EA app: My Collection > Click on the three dots on the game cover > Repair)
    (Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

  • d2kn1ght's avatar
    d2kn1ght
    3 years ago

    Thanks for the feedback. I went through the process to let Steam verify integrity of game files. After the process was complete, I closed everything and restarted the computer. When I re-opened Steam and tried to launch ME3 I received an error message from EA (see attached). I tried rebooting the computer and later tried running ME3 with the same message from EA. I do not know if there is an ongoing issue that EA is working to correct but I will try running the game another day.🤷‍♂️

  • d2kn1ght's avatar
    d2kn1ght
    3 years ago

    Thanks for the link and feedback. The "Run as Administrator" box was already unchecked. I left feedback on the other possible workaround on the other post as I could not find a local.xml file. Thanks again for the suggestions!👍

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