Mass Effect 3 Load Failed. Cannot connect to server
Mass Effect 3 Load Failed. Cannot connect to server. Can i get any help with this one, the Game still plays fine it's just the error that has me worried.
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EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, everyone!
If you do have an issue with not being able to load the Galaxy at War information, but the rest of the game works fine, can you try the following?
- Go to the N7 HQ Support Page
- Click on re-sync your account
- Log in
- Once re-sync'd, give it 15-20 minutes, and then log back into the game
If your issue is more about not being able to access specific DLC, you can try certain things to get it going again.
- For PlayStation 4, please try restoring licenses, and then make sure all DLC is downloaded.
- For Xbox One, please check Manage Game & Addons for the title to verify all purchased DLC is installed.
Arrenai 🐱
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@EA_Arrenai wrote:Hey there, everyone!
If you do have an issue with not being able to load the Galaxy at War information, but the rest of the game works fine, can you try the following?
- Go to the N7 HQ Support Page
- Click on re-sync your account
- Log in
- Once re-sync'd, give it 15-20 minutes, and then log back the game
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I've tried resyncing my account, logging out of both the website and Origin, repairing game files, and reinstalling origin and the game. Nothing. No matter what I get the cannot connect to server error. There's a post in the Mass Effect group I'm in on Facebook about this, and apparently almost everyone on every platform is having the same issue. Game plays, multiplayer works but does not alter galactic readiness on the website, and the Galaxy at War map will not load.
