Forum Discussion

kingarr's avatar
kingarr
Not applicable
3 years ago
Solved

Mass Effect 3 Multiplayer Online Pass Required Error

To summarize, this all began when I tried to play Mass Effect 3 on PC with some friends for the first time in a couple years. I installed the EA app (since the Origin client recommended it) and then ...
maraudershield2's avatar
maraudershield2
Not applicable
3 years ago

i see i need to talk to customer support and they will fix it manually?

    • maraudershield2's avatar
      maraudershield2
      Not applicable
      3 years ago

      yes but how do you do this? their customer support is confusing.

      • holger1405's avatar
        holger1405
        Hero+
        3 years ago

        @maraudershieldss 

        • The link to EA's Support is here. If you are not from the US change the country in the top right corner.
        • Choose "Contact us" (Top Bar) and then Choose "EA app" from the list. (Or search for it.)
        • Choose PC > Choose "Manage my Account" > "Can't log in" > Select contact Option.
        • You should get a chat option now. (Please note the business hours.)


        You also could try EAs Support on Twitter or on Facebook.

        If you still don't see a chat option it might be that Browser add-ons or security software is blocking it.