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Anonymous
13 years ago
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Mass Effect 3 product code already used?

I bought a physical copy of mass effect 3 and when I went to install it the code was "already used". Any way I can install the game I paid for?😕mileymad:

  • Hi ccmetalmaniac,

    First of all you should try to get in contact with your retailer to get another game code. 

    If that does not help, please get in contact with an EA Game Advisor. They can help you with your account activation, but they might ask you for prove of your purchase.

    You need to log in with your Origin account and then chose "Product" (= Mass Effect 3), "Category" (= Account/Registration), and "Platform" (= PC/Xbox/PS3) to see the contact options on the EA help page.

    Thanks,

    Ursula

1 Reply

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    13 years ago

    Hi ccmetalmaniac,

    First of all you should try to get in contact with your retailer to get another game code. 

    If that does not help, please get in contact with an EA Game Advisor. They can help you with your account activation, but they might ask you for prove of your purchase.

    You need to log in with your Origin account and then chose "Product" (= Mass Effect 3), "Category" (= Account/Registration), and "Platform" (= PC/Xbox/PS3) to see the contact options on the EA help page.

    Thanks,

    Ursula

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