Forum Discussion
EA_Shepard
Community Manager
2 years agoHey, @Americanbud05, Try the following and see if this help!
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER.
- Enable View Hidden Files and Folders
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER".
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
Log back into the EA app, repair the game, and launch again.
2 years ago
@EA_Shepard Im sorry but it still doesnt work i did everything you told me to do
- EA_Shepard2 years ago
Community Manager
@Americanbud05 Can you repair the game in Steam as well?
- 2 years ago@EA_Shepard I repaired the game on Steam and it still wont start it still wants a redeem code...
- EA_Shepard2 years ago
Community Manager
@Americanbud05 Do you have multiple drives on your PC? If you do, do you have all the downloads (launchers and games) installed on the same drive?
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