Mass Effect 3 Won't Launch
Hi everyone, A friend of mine got me Mass Effect 3 N7 Digital Deluxe Edition over Steam as a gift last year. I've been trying to launch it for months but to no avail. As far as I know, Origin is n...
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Normally your Browser should have redirected you to the english page automatically, but it really doesn't matter driver are driver.
The drivers are fine.
You should deinstall the "AppMonitorPlugIn.exe". That is part of Acer User Experience Improvement Program App and is crashing constantly.
- Turn the Cloud-save function in Origin off.
- Make sure that Origin is completely closed.
- Go to your "C:\Users\>your user name<\Documents\BioWare\Mass Effect 3" = "Documents\BioWare\Mass Effect 3" folder and move the "Save" and the "BIOGame" folders to your desktop. > Test.
If that don't works:
Go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for "MassEffect3.exe" or the "Origin.exe"
If yes double click at the last entry for the game executable, copy the info to the clipboard and save it to a text file and load it up like the DxDiag.
IT WORKED!
Alright I wasn't sure how to uninstall the plugin alone so I removed the whole Acer User Experience Improvement Program App as I don't use it anyways.
Cloud-save in Origin was never on so that's taken care of.
I moved the save file as suggested afterwards. (which is something I tried before but never really helped)
The interesting part is that ME3 never appeared in the problem reports but you know what did? User Experience Improvement.
Seems like the main problem was there every time.
For the record, Origin did appear but the date was from 10 May, 2021 (4 days ago).
After that I tried launching the game and it WORKED!
I still can't believe it! Thank you so much! You've made my day.
Let me know if you need anything else from my side.
chillrogue wrote:
I still can't believe it! Thank you so much! You've made my day.
You're welcome! Have fun gaming.
Back with bad news (and updates).
After playing for a couple of hours earlier today, I'm facing the same issue again.
I tried your earlier suggestion and ran the Reliability Monitor. I found nothing related to ME3 but I found 3 interesting problems.
2 issues related to Origin but they're from 4 days ago.
The 3rd issue is related to Acer Care Center, which I supposedly removed entirely from the Add or Remove Programs settings menu.
It can be found here: C:\Program Files (x86)\Acer\Care Center
I tried deleting the ACCMonitorPlugin folder but that didn't work.
All 3 reports are attached in a single text file and each is separated with dotted lines.
This game really has it for us it seems.
I hope this helps and thanks again!
Hi,
Did you manage to solve this? I'm having the same issues ☹️
