Forum Discussion

GirayEmir's avatar
GirayEmir
7 years ago
Solved

Mass Effect Andromeda game still says it’s trial version

I bought the game, downloaded it after the playable part was downloaded i started playing it, not realizing it said trail version, i finished the trial version (that’s where i realized something  was...
  • EA_Ataashi's avatar
    EA_Ataashi
    7 years ago

    Hey @GirayEmir 

    I am afraid our support might have troubles with establishing if you added the correct version of MEA to your PSN account (in other words: if the purchase was successful) since this information should be located in Sony's system 😳 Have you tried to reach out to PlayStation's support and asked for their advice?

    /Ataashi

EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
7 years ago

Hey @GirayEmir 

I am afraid our support might have troubles with establishing if you added the correct version of MEA to your PSN account (in other words: if the purchase was successful) since this information should be located in Sony's system 😳 Have you tried to reach out to PlayStation's support and asked for their advice?

/Ataashi

GirayEmir's avatar
GirayEmir
7 years ago

i deleted and reinstalled the game and it worked 🙂 but you guys owe me 2 hours of my time 🙂 thanks anyways

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    That's great to hear @GirayEmir 🙂

    I hope you'll enjoy your adventure in Andromeda (it definitely should last for more than 2 hours now) 😉

    /Ataashi

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,175 PostsLatest Activity: 3 hours ago