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skylarlee1994's avatar
5 years ago

Mass Effect Andromeda Review - It crashes your graphics card

So, this game is not like Mass Effect 1-3. SO don't go expecting that. It's an OK game plot wise (for the 11 hours I was able to play until it crashed my graphics card, that apparently EA and Origin don't have a permeant fix for, I asked support and customer service rep Vishesh confirmed that they know it's an issue and they don't have a fix.) But definitely not a Mass Effect game, which I could have forgiven that - the graphics were beautiful (and I think the plot could have had potential) BUT it crashed my graphics card gave it an error (I have attached a picture) and after some research, found that this error was going on in 2017, and they still have not fixed it. I had wanted to give this game the benefit of the doubt because it is a BoiWare game and a Mass Effect Universe game; but I cannot in good conscious recommend a game I would never play due to the known issues it has of crashing graphics cards. I had to have IT come and fix my computer. 

If anyone was any fixes (please step -by-step and easy to follow) that would be great. EA/Origin already told (via customer service rep Vishesh) me that they have no fixes for the game itself. I play on PC via Steam. And I am only interested in story mode. I know I should have listened to what people were saying online about this not being that great of a game, but I have it now and, if there is a fix, I would like to play it. And if there isn't, well, don't get the game. 

10 Replies

  • @skylarlee1994 

    Create a DxDiag in text file format and post it with your next reply. You can do that  with the "Choose file" button at the bottom right corner of the reply window. 

     

  • This can happen in any game. I got these recently when replaying StarCraft II.

    I would perform a clean driver installation. I personally use DDU by Wagnardsoft, then I install the latest graphics driver.

  • my graphics drivers were all up to date, and if it had only been an out of date graphics card issue. I wouldn't have posted this. It's b/c I looked online and this was an issue for this game since 2017. but thank you. I do appreciate your advise. 


  • my graphics drivers were all up to date, and if it had only been an out of date graphics card issue. I wouldn't have posted this. It's b/c I looked online and this was an issue for this game since 2017. but thank you. I do appreciate your advise.
  • holger1405's avatar
    holger1405
    Hero+
    5 years ago

    @skylarlee1994 

    If we don't have any info about your system we can't help you.

    This error indeed happened since the game came out, but as @Fred_vdp mentioned it is not game specific, it is a driver/system bug that happens on many games.

  • Fred_vdp's avatar
    Fred_vdp
    Hero+
    5 years ago

    @skylarlee1994 wrote:

    my graphics drivers were all up to date

    That's not what I meant. My suggestion is a clean driver installation, not an updated one. It doesn't matter if you already have the latest driver.

  • Okay, we had to do that afterwards. so you're saying everything should be good now?

  • holger1405's avatar
    holger1405
    Hero+
    5 years ago

    @skylarlee1994 

    No,  @Fred_vdp  said it would be his suggestion, meaning it could help but it is not guaranteed. 

    We still don't have any info about your system so all we can do is guessing, and even with this info I asked about we only have a superficial inside.

  • @skylarlee1994 Umm, so it always crashes in the same spot or what? I had that crash a couple times during the AVP invest screen and the R&D screen... Maybe once in a 3D environment.
    Had it happen on an AMD system.

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