If you happen to be using Windows 10 and have your Region & Language -> Languages set to English (Ireland), changing this to English (United Kingdom) seems to fix the issue.
I just found a topic on Reddit where someone claims to have found a possible solution that worked for them. Here's what they had to say:
"Hi all!
I just wanted to present this solution for anyone else that after the patch just got a black screen when trying to launch the game.
Possible fix #1 Head on over to "my documents" and rename the ME: Andromeda directory to something else. This forces Origin to re-download any save game files, while also creating new settings files. For some this has solved their problems.
Possible fix #2 (what helped me) Head on over to the installation dir of ME: Andromeda and remove the .exe files for Andromeda/Andromeda Trial. This forces Origin to re-download the .exe files so you have the latest version of them. For me, this was the solution- for some reason these .exe files did not update as intended after the patch.
Hope this helps anyone else facing the same problem! See you in Andromeda!"
Unfortunately, I have not had a chance to try this because my gaming rig (I'm on my toaster laptop) is disassembled right now, as I'm in the middle of upgrading my motherboard. Unfortunately, after redeeming the service plan on my last one, which was giving me troubles, and trading it in towards my new one, I realized that I left my CPU cooler bracket offset screws on the old board. Thankfully, I was able to call Microcenter and they were able to find my old board and remove the offset screws from it. So, they set those aside and I'll pick them up tomorrow.
Once I rebuild my gaming rig, I'll try the poster from Reddit's suggestions and will report back.
I hope EA takes us into consideration, because I did not pay for a broken game. I almost, almost wish I got the game on the PS4, because at least then it would have worked, despite being graphically inferior.
If I still can't get the game to work tomorrow, I will open a case with EA support directly.
~Agent Long Smith
Thank you! Agent Long Smith,
possible fix #1 did it for me
I already tried the solutions in the link you posted Barry and it didnt work for me. When I try to "Go Offline" and launch the game, I'm prompted with a window that wants me to sign into my EA account to activate, so I do, but when I sign in I get a message saying that I need to enter the CD Key for the game which I don't have (or don't know how to find). I followed the instructions in this link to try and find my CD Key but it doesn't display in the areas mentioned in this article.
I couldn't launch the game after an Intellaptopgaming.DLL file went missing after the patch. So I uninstalled the game using RevoUninstaller in Advanced mode, then reinstalled the game on a different drive. Worked perfect after.
