If you happen to be using Windows 10 and have your Region & Language -> Languages set to English (Ireland), changing this to English (United Kingdom) seems to fix the issue.
Sure thing, have fun.
Please preform a clean boot and test the Game in clean boot mode.
Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
Make also sure that your GPU & CPU are not overclocked.
Well Howdy y'all,
May 23, 2020 and I purchased and installed Mass Effect Andromeda. I already had ME1,2 & 3 happily working away.
Mass Effect Andromeda has defied EVERY attempt to get it to run so far.
I have, from time to time, scoured the forums for solutions and in December last year initiated 2 help tickets that never came back to me.
I am still having the very same issue that I had just over a year ago - that is -
Launch the game and although task manager shows it running I have only a blank screen (black) in the top left third of my monitor. I have tried everything that I have read (here) so far and absolutely nothing has corrected the situation.
Simple question then - I want to play Mass Effect Andromeda Deluxe Edition (my game) and I can't. How do I get around this "non-starter" issue?
My system is
Computer is HP All-in-one desktop PC, Intel Pentium CPU G3260T @ 2.90 GHz
16.0GB installed RAM, 64 bit operating system, x64 based processor
Software Windows Home 10 vers. 2004, OS Build 19041.985 with Windows Feature Experience pack 120.2212.2020.0 and Touch screen support with 10 touch points.
Operated using Keyboard and Mouse
Realtek HD Speakers on board and Intel (R) HD Graphics (onboard)
- I have absolutely no issues with ME 1, 2 or 3 and I am seriously in love with them all... just not "Andromeda" because I haven't been able to play it since purchasing it. Can someone please give me a definitive, concise, step-by-step answer so I can play Andromeda
Kind regards,
Captain Patient
🤔
Your CPU is a 2 core 2 threads Pentium Processor, the minimum System Requirements demand a 4 core 4 threads CPU.
You also didn't list a dedicated GPU, so I assume you don't have one.
In short, your system just doesn't meet the system requirements to run Andromeda.
I did the clean boot again just to see if anything changed in a week, but nope. This is after reinstalling it and having it uninstalled for said week as well.
It's weird because it says I'm in game, but there's no indication it's running other than EA Desktop pretending it is. There's nothing in task manager, I don't see a window anywhere, nothing.
One week is a long time for a computer, so please create a new DxDiag in text file format and post it with your next reply.
Here you are. I also uninstalled/reinstalled again for funsies I guess. No change.
Do you use EA Desktop to launch and if so do you need EA Desktop to launce because you are at the MS game pass?
There is a newer driver for your Gtx 1080 available. Download it from here.
Install the graphic driver this way:
• shut down any not necessary programs in the background. (including your virus scanners real time protection)
• shut down any and all system monitoring programs and any overlooking tools you might have.
• Run the installation EXE > CUSTOM mode > preform a clean installation > install only the GPU Driver and the PHYSX software.
(don't deselect components you need even if the have the same version number, the installation program will de-install them if you do)
• Reboot > test.
If that don't helps:
Make sure EA Desktop or Origin is closed.
Go to your "Documents\BioWare\Mass Effect Andromeda" folder and move the "Save" folder to your desktop > Test.
As well an old bug about the achievement Teamwork: create six strike teams or earn 25 assists medals in multiplayer, i opened a case talking to the support team and the answer was: As checked with the team this is a known issue and many of our players are facing the same however need not to worry as our team is investigating the issue and hopefully this will be fixed soon.
I hope they are truly working on a patch to fix all other problems as well like the enemy stuck up in the air. I only heave 2 achievements left unfinished, the first one is the one i talked about and the second is cryptographer: you need to complete 20 remnant puzzles, and i think that one is bugged as well, not sure because i did not keep count of them in my last 3 playthroughs, but now i keep count 13 completed as of now, i did not use any decryption key.Soon i will be able to confirm this.
Studio support for MEA ended in 2017, so if Bioware is not changing its mind there are no further patches coming.
Maybe they have info I don't have.
Community AdminOh dear, I think i know what happened here. It looks like there was a mixup between products, and the agent in question referenced updates to that product rather than Andromeda. I apologize for any confusion that has arisen from this. We'll tag this as something to be more careful about going forward, and thank you for bringing this to our attention.
As Holger has mentioned, Andromeda is no longer in active development.
Thank you for your response my dear Holger,
I supposed that, since I happily play ME1, 2 and 3 that my equipment would be able to accommodate "Andromeda".
Odd that Origin would put the one game outside of the playing parameters of the other Mass Effect titles.
Again, many thanks.
T.
Danke für deine Antwort mein lieber Holger,
Da ich gerne ME1, 2 und 3 spiele, vermutete ich, dass meine Ausrüstung "Andromeda" aufnehmen könnte.
Seltsam, dass Origin das eine Spiel außerhalb der Spielparameter der anderen Mass Effect-Titel platziert hat.
Nochmals vielen Dank.
T.
You're welcome!
To add, Origin itself has nothing to do with that.
Andromeda is just a much "younger" game. The graphic engine it uses is different and the graphical features are just much more demanding than what was used in the older games.
I have the exact same issue as you. Did you end up getting it to work?
Yes I did manage to get it working, but you might not like the method. Since I had similar issues with Dragon Age Inquisition, I had a feeling there was a problem with the registry so I tooled around with it. While I got it working for Inquisition in the day, it didn't work for Andromeda so I went nuclear--I (soft) reformatted my C drive. I was wanting to do it for a while, so it wasn't super drastic for me but it's pretty hardcore just for a game.
Good news is it booted up fine after that. I really think if you don't have a perfect install using EA Desktop or Origin, it will taint your registry somehow in a way that's really, really hard to undo.
