EA Staff (Retired)Hi @WNSwins Excellent screenshot!
In all seriousness, if you search for the game from the store and select it do you get an option to download, view in library, or purchase?
Glad you like the screenshot lol. When I look ME LE up in the store it says "purchase"
Was this ever fixed?
Turns out the the "issue" is that the Keys EA provided to Humble expire after 1 year. I was contacted by someone from EA. They told me they can't "fix" this issue because the key was expired. The EA rep blamed this on humble telling me all Humble choice keys are like this, that however is not true, the only keys I could find on my Humble account that expire were from EA 😞
I prefer to keep the keys on my humble account until I'm ready to actually play a game. I redeem old Humble monthly/choice keys all the time with no issue. Kinda messed up to give out keys that expire and blame it on someone else... it really sucks too because EA has some really good games including Mass Effect, however this incident made me decide to stop buying EA games, quite unfortunate, I hope they will reverse practices like this in the future. It's messed up to take away something I payed for.
I encourage you to contact EA support hopefully they will make this right by issuing you a new key.
Good luck,
