Mass effect trilogy stuck at ready to install
Hi, I encounter a problem while installing Mass Effect Trilogy. The download is complete but I couldn't install the game as I will get stuck at "Ready to install". When I clicked on the "Ready to in...
Forum Discussion
Sorry, here goes:
1) Product
a. PC version.
b. Media: I bought the 6 DVD version of ME Trilogy. Tried using the discs to install and tried using download from Origin, the result is the same stuck at "Ready to install".
2) System Details
a. Processor: Intel core i5 750 @ 2.67GHz/4 core/4GB RAM
b. Display: ATI Radeon HD5800/1024MB/9.12.0.0
c. Sound: AMD High Definition Audio Device/7.12.0.7712
d. OS: MS Windows 7 Ultimate/6.1.7601 Service Pack 1 Build 7601
e. Direct X: 11
3) Problem Details
a. What: Stuck at "Ready to install" after all files copy to computer (either from discs or internet i.e. Origin). In other words, it tries to install but failed.
b. When, Where, Why: After all files are transferred/copy to the computer during the installation stage. In the beginning, I put in the discs and it installed Origin, then popup from discs with orange install button, i clicked on it. Language is US, agree to terms, and proceed with transferring of files to computer. After complete download, there is a button "Ready to install". I clicked on it, then it shows 25%, 45%.... then poof, gone... back to the button "Ready to install". Go to "Show game details", I can see the orange "Install" button. Clicked it, same thing happens. Then reinstall the Origin, this time download direct from Origin website instead from discs, try with the discs again but same thing. Then try "download" instead of using discs to install (autorun). Finish download, same thing "Ready to install", click it and it repeats being stubbornly at status quo "Ready to install".
4) Log files:
I would paste it in the next post to avoid cluterring this post.
Thanks. Any help much appreciated.
Log file from Client_Log.html - Part 1
0 [May 24 14:39:21.540] Event Origin::Services::Logger Init [6492] Logfile: C:\ProgramData\Origin/Logs/Client_Log
1 [May 24 14:39:21.540] Event Origin::Services::Logger Init [6492] Local time: Fri 24. May 22:39:21 2013
2 [May 24 14:39:21.540] Event OriginApplication InitLoggingFramework [6492] Version: 9.1.15.109
3 [May 24 14:39:21.540] Event Origin::Services::LoggerFilter DumpCommandLineToLog [6492] Cmdline Param:
4 [May 24 14:39:21.540] Event OriginApplication InitLoggingFramework [6492] Environment: production
5 [May 24 14:39:21.541] Event OriginApplication OriginApplication [6492] Common controls setup
6 [May 24 14:39:21.596] Event OriginApplication OriginApplication [6492] Middleware thread starting
7 [May 24 14:39:21.596] Event OriginApplication startMiddlewareThread [6492] Start
8 [May 24 14:39:21.596] Event OriginApplication startMiddlewareThread [6492] Done
9 [May 24 14:39:21.596] Event OriginApplication OriginApplication [6492] Token setup
10 [May 24 14:39:21.597] Event OriginApplication OriginApplication [6492] Connecting to middleware
11 [May 24 14:39:21.597] Event OriginApplication connectMiddleware [6492] Start
12 [May 24 14:39:21.600] Event EALS_Handler startServiceAreas [2064] Started XMPP Service area
13 [May 24 14:39:21.600] Event EALS_Handler startServiceAreas [2064] Started Utility Service area
14 [May 24 14:39:21.601] Event EALS_Handler startServiceAreas [2064] Started SDK Service area
15 [May 24 14:39:21.601] Event EALS_Handler startServiceAreas [2064] Started SDK Commerce Service area
16 [May 24 14:39:21.601] Event EALS_Handler startServiceAreas [2064] All service areas have completed startup
17 [May 24 14:39:21.602] Event OriginApplication connectMiddleware [6492] Done
18 [May 24 14:39:21.602] Event OriginApplication OriginApplication [6492] Updater setup
19 [May 24 14:39:21.602] Event OriginApplication OriginApplication [6492] Login setup
20 [May 24 14:39:21.602] Event OriginApplication OriginApplication [6492] Announce presence
21 [May 24 14:39:21.602] Event OriginApplication OriginApplication [6492] Read settings file
22 [May 24 14:39:21.602] Event OriginApplication OriginApplication [6492] Social slot setup
23 [May 24 14:39:21.669] Event OriginApplication OriginApplication [6492] Show limited user warning
24 [May 24 14:39:21.683] Event Origin::Services::LoggerFilter DumpCommandLineToLog [6492] URL Param:
25 [May 24 14:39:21.716] Event OriginApplication OriginApplication [6492] Done
26 [May 24 14:39:21.716] Event Origin::Client::MainFlow start [6492] Proceed with login flow
27 [May 24 14:39:21.716] Event Origin::Client::MainFlow startLoginFlow [6492] Initial login msg:
28 [May 24 14:39:21.771] Event Origin::Client::LoginViewController show [6492] Show login dialog
29 [May 24 14:39:22.371] Error Origin::Services::OriginServiceResponse processReply [6492] OriginServiceResponse QNetworkReply error code [202] HTTP status code [403] https://download.dm.origin.com/MyOrigin/XXXXXXX.json
30 [May 24 14:39:22.372] Error Origin::Services::OriginServiceResponse processReply [6492] Failed with REST error code -1
31 [May 24 14:39:39.309] Event Origin::Services::Session::LoginRegistrationSession onAuthenticateUserFinished [6492] Successfully logged in: ONLINE
32 [May 24 14:39:39.310] Event Origin::Services::Session storeOfflineLoginInfo [6492] storeOfflineLoginInfo : Opened successfully:
33 [May 24 14:39:39.397] Event IGOWindowManager hookWin32 [6492] Hooking IGO.
34 [May 24 14:39:39.407] Event IGOWindowManager hookWin32 [6492] Successfully hooked IGO.
35 [May 24 14:39:39.412] Event OriginApplication printUserSettings [6492] DownloadInPlaceDir: F:\Program Files\Origin Games\
36 [May 24 14:39:39.412] Event OriginApplication printUserSettings [6492] CacheDir: C:\ProgramData\Origin\DownloadCache\
37 [May 24 14:39:39.412] Event Origin::Client::MainFlow onLoginFlowFinished [6492] onLoginFlowFinished
38 [May 24 14:39:40.674] Event Origin::Services::Connection::ConnectionStatesService onUserOnlineAllChecksCompleted [6492] onUserOnlineAllChecksCompleted: true
39 [May 24 14:39:40.962] Error Origin::Services::OriginServiceResponse processReply [6492] OriginServiceResponse QNetworkReply error code [202] HTTP status code [403] https://download.dm.origin.com/MyOrigin/config.xml
40 [May 24 14:39:40.962] Error Origin::Services::OriginServiceResponse processReply [6492] Failed with REST error code -1
41 [May 24 14:39:41.109] Event Me LogIn [6492] Login presence=0
42 [May 24 14:39:41.110] Event BuddyListInterface Login [6492] Logging in to Social. Initial presence is Online
43 [May 24 14:39:41.110] Event XMPP_ServiceArea login [3864] XMPP_ServiceArea: able to get nucluesAuthToken first try
44 [May 24 14:39:41.128] Event Origin::Engine::DirtyBitsClient start [6492] Starting Dirty bits client...
45 [May 24 14:39:41.129] Event Origin::Engine::DirtyBitsClient registerHandler [6492] Registering: 0x0e233728 : onEmailChanged: email
46 [May 24 14:39:41.129] Event Origin::Engine::DirtyBitsClient registerHandler [6492] Registering: 0x0e233728 : onPasswordChanged: password
47 [May 24 14:39:41.129] Event Origin::Engine::DirtyBitsClient registerHandler [6492] Registering: 0x0e233728 : onOriginIdChanged: originid
48 [May 24 14:39:41.129] Event Origin::Engine::DirtyBitsClient registerHandler [6492] Registering: 0x0d3c4478 : onGameLibraryUpdated: gamelib
49 [May 24 14:39:41.129] Event Origin::Engine::DirtyBitsClient registerHandler [6492] Registering: 0x0d3c4478 : onPrivacySettingsUpdated: privacy
50 [May 24 14:39:41.151] Event Origin::Engine::DirtyBitsClient onHostLookup [6492] Host [dirtybits.dm.origin.com] Found!
51 [May 24 14:39:41.151] Event Origin::Engine::DirtyBitsClient onHostLookup [6492] Found address:50.16.229.171
52 [May 24 14:39:41.151] Event Origin::Engine::DirtyBitsClient onHostLookup [6492] WebSocket is connecting to 50.16.229.171
53 [May 24 14:39:41.310] Event Origin::Services::Session::LoginRegistrationSession refreshOriginId [6492] refreshing user EAID:"XXXXXX"
54 [May 24 14:39:41.953] Event Origin::Engine::DirtyBitsClient onDisconnected [6492] WebSocket client DisConnected
55 [May 24 14:39:41.953] Event Origin::Engine::DirtyBitsClient startTryToReconnectTimer [6492] Retry timeout: [78.4] seconds.
56 [May 24 14:39:42.125] Error Origin::Services::OriginServiceResponse processReply [6492] OriginServiceResponse QNetworkReply error code [202] HTTP status code [403] https://loginregistration.dm.origin.com/loginregistration/user/XXXXXXXXXX/securityQA
57 [May 24 14:39:42.125] Error Origin::Services::OriginServiceResponse processReply [6492] Failed with REST error code -1
58 [May 24 14:39:42.194] Event Origin::Services::NetPromoterServiceResponse processReply [6492] NetPromoterServiceResponse 404
59 [May 24 14:39:42.440] Event Origin::Engine::DirtyBitsClient registerHandler [6492] Registering: 0x0be996f0 : granted: ach
60 [May 24 14:39:42.442] Event Origin::Engine::Content::ContentController autoPatchInstalledContent [6492] Getting auto_patch flag = true
61 [May 24 14:39:42.548] Event BuddyListInterface onFriendAvatarUpdated [6492] Friend updated their avatar
62 [May 24 14:39:42.945] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
63 [May 24 14:39:42.946] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
64 [May 24 14:39:42.947] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
65 [May 24 14:39:42.948] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
66 [May 24 14:39:42.951] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
67 [May 24 14:39:42.954] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
68 [May 24 14:39:42.955] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
69 [May 24 14:39:42.958] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
70 [May 24 14:39:42.959] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
71 [May 24 14:39:43.381] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
72 [May 24 14:39:43.384] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
73 [May 24 14:39:43.386] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
74 [May 24 14:39:43.389] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
75 [May 24 14:39:43.391] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
76 [May 24 14:39:43.393] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
77 [May 24 14:39:43.394] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
78 [May 24 14:39:43.395] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
79 [May 24 14:39:43.396] Warning Origin::Engine::Content::GamesController getPlayedGameTime [6492] trying to call getPlayedTime with empty contentKey
80 [May 24 14:39:47.406] Event Roster OnFriendListReceived [6492] Roster rx
81 [May 24 14:40:58.833] Event Origin::Downloader::ContentInstallFlowDiP begin [8132] Begin install flow for OFB-EAST:55465
82 [May 24 14:40:58.834] Error Origin::Escalation::IPCClient sendMessage [8132] Connection to escalation service failed. Qt LocalSocketError: 2
83 [May 24 14:40:58.834] Event Origin::Escalation::IEscalationClient startEscalationServiceApp [8132] Starting OriginClientService C:/Program Files/Origin\OriginClientService.exe
84 [May 24 14:40:58.835] Error Origin::Escalation::ExecuteProcessTask run [1056] Couldn't split environment key/value pair from:
85 [May 24 14:40:58.883] Error Origin::Escalation::IPCClient sendMessage [8132] Connection to escalation service failed. Qt LocalSocketError: 2
86 [May 24 14:41:00.349] Event Origin::Engine::DirtyBitsClient onTryReconnectTimeout [6492] Trying to reconnect...
87 [May 24 14:41:00.349] Event Origin::Engine::DirtyBitsClient start [6492] Starting Dirty bits client...
88 [May 24 14:41:00.370] Event Origin::Engine::DirtyBitsClient onHostLookup [6492] Host [dirtybits.dm.origin.com] Found!
89 [May 24 14:41:00.370] Event Origin::Engine::DirtyBitsClient onHostLookup [6492] Found address:50.17.199.204
90 [May 24 14:41:00.371] Event Origin::Engine::DirtyBitsClient onHostLookup [6492] WebSocket is connecting to 50.17.199.204
91 [May 24 14:41:00.883] Event Origin::Escalation::IEscalationClient startEscalationServiceApp [8132] Attempting to ping Escalation Service...attempts left:9
92 [May 24 14:41:01.016] Event Origin::Escalation::IEscalationClient startEscalationServiceApp [8132] Starting OriginClientService result: true, timer = 2182
93 [May 24 14:41:01.023] Action Origin::Downloader::ContentProtocolPackage SetUpdateFlag [8132] [ContentID:OFB-EAST55465] Setting update flag to false
94 [May 24 14:41:01.023] Action Origin::Downloader::ContentProtocolPackage SetRepairFlag [8132] [ContentID:OFB-EAST55465] Setting repair flag to false
Log file from Client_Log.html - Part 2 (last)
95 [May 24 14:41:01.167] Event Origin::Engine::DirtyBitsClient onDisconnected [6492] WebSocket client DisConnected
96 [May 24 14:41:01.167] Event Origin::Engine::DirtyBitsClient startTryToReconnectTimer [6492] Retry timeout: [73.976] seconds.
97 [May 24 14:41:02.694] Action Origin::Downloader::IContentProtocol setProtocolState [7072] [ContentID:OFB-EAST55465] Transitioning from ContentProtocolUnknown to ContentProtocolInitializing
98 [May 24 14:41:02.694] Event Origin::Downloader::ContentProtocolPackage Initialize [7072] [ContentID:OFB-EAST55465] Initialize( http://akamai.cdn.ea.com/eamaster/s/p/eagames/bioware/mass_effect/mass_effect_1/ME_v10_2012_09-30-0240.zip?sauth=13694...88eb8 )
99 [May 24 14:41:03.153] Event Origin::Downloader::DownloadSession getContentLength [9828] Server Responded with Content-Range: "bytes 0-0/15980764581"
100 [May 24 14:41:03.154] Event Origin::Downloader::ContentProtocolPackage onDownloadSessionInitialized [7072] [ContentID:OFB-EAST55465] Download Session intialized; Content Length: 15980764581
101 [May 24 14:41:03.154] Event Origin::Downloader::ContentProtocolPackage InitializeConnected [7072] [ContentID:OFB-EAST55465] Reading central directory from data source.
102 [May 24 14:41:07.137] Event Origin::Downloader::PackageFile SaveManifest [7072] Save manifest "C:/ProgramData/Origin/LocalContent/Mass Effect/OFB-EAST55465.pkg" succeeded.
103 [May 24 14:41:09.744] Event Origin::Downloader::ContentProtocolPackage ProcessCRCMap [7072] [ContentID:OFB-EAST55465] Verifying CRC Map...
104 [May 24 14:41:10.375] Event Origin::Downloader::TransferStats logStats [3984] [OFB-EAST55465] CRC Map 100% Complete | Session Bytes: 10858.70 MB | Session Time: 00:00 | Session Speed: 852.04 MB/sec
105 [May 24 14:41:10.376] Event Origin::Downloader::ContentProtocolPackage InitializeVerified [7072] [ContentID:OFB-EAST55465] CRC Calculation Complete.
106 [May 24 14:41:10.376] Action Origin::Downloader::IContentProtocol setProtocolState [7072] [ContentID:OFB-EAST55465] Transitioning from ContentProtocolInitializing to ContentProtocolInitialized
107 [May 24 14:41:10.376] Event Origin::Downloader::ContentProtocolPackage InitializeEnd [7072] [ContentID:OFB-EAST55465] Initialization complete.
108 [May 24 14:41:10.376] Event Origin::Downloader::IContentInstallFlow onStateChange [8132] Transitioning from install state kInitializing to install state kPreTransfer. Content = OFB-EAST:55465
109 [May 24 14:41:10.378] Event Origin::Downloader::ContentProtocolPackage GetSingleFile [7072] [ContentID:OFB-EAST55465] GetSingleFile( archivePath: __Installer\installerdata.xml , diskPath: C:\Users\XX\AppData\Local\Temp\manHp6488.tmp )
110 [May 24 14:41:10.639] Event Origin::Downloader::IContentInstallFlow onStateChange [8132] Transitioning from install state kPreTransfer to install state kPendingEulaLangSelection. Content = OFB-EAST:55465
111 [May 24 14:41:13.034] Event Origin::Downloader::ContentProtocolPackage excludeFiles [8132] [ContentID:OFB-EAST55465] Excluding 5162 files.
112 [May 24 14:41:13.044] Event Origin::Downloader::ContentProtocolPackage ProcessPackageFileEntryMap [7072] [ContentID:OFB-EAST55465] Computing download job size.
113 [May 24 14:41:13.433] Event Origin::Downloader::ContentProtocolPackage ProcessPackageFileEntryMap [7072] [ContentID:OFB-EAST55465] Computed Download Job Size: 11386175522
114 [May 24 14:41:13.433] Event Origin::Downloader::ContentProtocolPackage GetContentLength [7072] [ContentID:OFB-EAST55465] GetContentLength() - Returned: 11386175522
115 [May 24 14:41:13.434] Event Origin::Downloader::ContentProtocolPackage GetSingleFile [7072] [ContentID:OFB-EAST55465] GetSingleFile( archivePath: /Support/eula/en_US_eula.rtf , diskPath: C:\Users\XX\AppData\Local\Temp\eulsv6488.tmp )
116 [May 24 14:41:13.459] Event Origin::Downloader::ContentProtocolPackage GetSingleFile [7072] [ContentID:OFB-EAST55465] GetSingleFile( archivePath: /__Installer/directx/eula/en_US.txt , diskPath: C:\Users\XX\AppData\Local\Temp\eulxC6488.tmp )
117 [May 24 14:41:13.473] Event Origin::Downloader::ContentProtocolPackage GetSingleFile [7072] [ContentID:OFB-EAST55465] GetSingleFile( archivePath: /__Installer/vc/vc2005sp1/eula/en_US.txt , diskPath: C:\Users\XX\AppData\Local\Temp\eulGg6488.tmp )
118 [May 24 14:41:13.487] Event Origin::Downloader::IContentInstallFlow onStateChange [8132] Transitioning from install state kPendingEulaLangSelection to install state kPendingInstallInfo. Content = OFB-EAST:55465
119 [May 24 14:41:17.451] Event Origin::Downloader::IContentInstallFlow onStateChange [8132] Transitioning from install state kPendingInstallInfo to install state kPendingEula. Content = OFB-EAST:55465
120 [May 24 14:41:20.023] Event Origin::Downloader::ContentProtocolPackage Start [7072] [ContentID:OFB-EAST55465] Start()
121 [May 24 14:41:20.023] Action Origin::Downloader::IContentProtocol setProtocolState [7072] [ContentID:OFB-EAST55465] Transitioning from ContentProtocolInitialized to ContentProtocolStarting
122 [May 24 14:41:22.498] Action Origin::Downloader::IContentProtocol setProtocolState [7072] [ContentID:OFB-EAST55465] Transitioning from ContentProtocolStarting to ContentProtocolRunning
123 [May 24 14:41:22.498] Event Origin::Downloader::ContentProtocolPackage TransferIssueRequests [7072] [ContentID:OFB-EAST55465] Total requests: 0 Submitting: 0
124 [May 24 14:41:22.498] Event Origin::Downloader::ContentProtocolPackage FinalizeDestageFiles [7072] [ContentID:OFB-EAST55465] Destaging files!
125 [May 24 14:41:22.498] Event Origin::Downloader::IContentInstallFlow onStateChange [8132] Transitioning from install state kPendingEula to install state kTransferring. Content = OFB-EAST:55465
126 [May 24 14:41:22.498] Event Origin::Downloader::ContentProtocolPackage FinalizeDestageFiles [7072] [ContentID:OFB-EAST55465] Destaging; Files locked for deletion: 0
127 [May 24 14:41:22.498] Event Origin::Downloader::ContentProtocolPackage FinalizeDestageFiles [7072] [ContentID:OFB-EAST55465] Destaging; Staged files: 0
128 [May 24 14:41:22.498] Event Origin::Downloader::ContentProtocolPackage FinalizeDestageFiles [7072] [ContentID:OFB-EAST55465] Processed 0 file deletions from manifest.
129 [May 24 14:41:22.498] Event Origin::Downloader::ContentProtocolPackage FinalizeDestageFiles [7072] [ContentID:OFB-EAST55465] Processed 0 folder deletions from manifest.
130 [May 24 14:41:22.505] Event GlobalDownloadProgress onItemChanged [6492] Adding OFB-EAST:55465 to Client GPB.
131 [May 24 14:41:22.557] Event Origin::Client::PromoBrowserViewController networkRequest [6492] Showing Promo browser.
132 [May 24 14:41:22.832] Event Origin::Downloader::ContentProtocolPackage FinalizeDestageFiles [7072] [ContentID:OFB-EAST55465] De-staging complete!
133 [May 24 14:41:22.833] Event Origin::Downloader::ContentProtocolPackage ClearRunState [7072] [ContentID:OFB-EAST55465] Clearing all state.
134 [May 24 14:41:22.833] Action Origin::Downloader::IContentProtocol setProtocolState [7072] [ContentID:OFB-EAST55465] Transitioning from ContentProtocolRunning to ContentProtocolUnknown
135 [May 24 14:41:22.833] Action Origin::Downloader::ContentProtocolPackage ClearTransferState [7072] [ContentID:OFB-EAST55465] Clearing protocol metadata...
136 [May 24 14:41:22.833] Action Origin::Downloader::ContentProtocolPackage ClearTransferState [7072] [ContentID:OFB-EAST55465] Destroying download session...
137 [May 24 14:41:22.833] Action Origin::Downloader::DownloadSession CleanupThreadData [9828] [ID:1003344] Deleting all active download workers...
138 [May 24 14:41:22.833] Action Origin::Downloader::DownloadSession CleanupThreadData [9828] [ID:1003344] Deleting all cached single download workers...
139 [May 24 14:41:22.833] Action Origin::Downloader::DownloadSession CleanupThreadData [9828] [ID:1003344] Deleting all cached cluster download workers...
140 [May 24 14:41:22.843] Action Origin::Downloader::DownloadSession ~DownloadSession [7072] [ID:1003344] Download session destroyed for url: http://akamai.cdn.ea.com/eamaster/s/p/eagames/bioware/mass_effect/mass_effect_1/ME_v10_2012_09-30-0240.zip?sauth=13694...88eb8
141 [May 24 14:41:22.843] Action Origin::Downloader::ContentProtocolPackage ClearTransferState [7072] [ContentID:OFB-EAST55465] Destroying unpack stream...
142 [May 24 14:41:22.843] Action Origin::Downloader::IContentProtocol setProtocolState [7072] [ContentID:OFB-EAST55465] Transitioning from ContentProtocolUnknown to ContentProtocolUnknown
143 [May 24 14:41:22.845] Action Origin::Downloader::IContentProtocol setProtocolState [7072] [ContentID:OFB-EAST55465] Transitioning from ContentProtocolUnknown to ContentProtocolFinished
144 [May 24 14:41:22.845] Event Origin::Downloader::ContentProtocolPackage CheckTransferState [7072] [ContentID:OFB-EAST55465] All transfers stopped. Clearing state.
145 [May 24 14:41:22.845] Event Origin::Downloader::ContentProtocolPackage ClearRunState [7072] [ContentID:OFB-EAST55465] Clearing all state.
146 [May 24 14:41:22.845] Event Origin::Downloader::IContentInstallFlow onStateChange [8132] Transitioning from install state kTransferring to install state kPostTransfer. Content = OFB-EAST:55465
147 [May 24 14:41:22.845] Action Origin::Downloader::ContentProtocolPackage ClearTransferState [7072] [ContentID:OFB-EAST55465] Clearing protocol metadata...
148 [May 24 14:41:22.845] Action Origin::Downloader::IContentProtocol setProtocolState [7072] [ContentID:OFB-EAST55465] Transitioning from ContentProtocolFinished to ContentProtocolUnknown
149 [May 24 14:41:22.849] Event Origin::Downloader::IContentInstallFlow onStateChange [8132] Transitioning from install state kPostTransfer to install state kInstalling. Content = OFB-EAST:55465
150 [May 24 14:41:22.879] Event Origin::Services::ProcessWin createProcessElevated [6584] createProcessElevated Path (C:/Program Files/Origin/EAProxyInstaller.exe,/proxyFullPath=F:/PROGRA~1/ORIGIN~1/MASSEF~1/__INST~1/touchup.exe /proxyCmdLineArgs=install -locale en_US -installPath "F:\Program Files\Origin Games\Mass Effect\" -autologging -startmenuIcon=1 -desktopIcon=1 /proxyCurrentDir=F:/Program Files/Origin Games/Mass Effect/__Installer/ /proxyShowUI=1 /proxyRegPath=C:/ProgramData/Origin/DownloadCache/staging.reg /proxyWait=1)
151 [May 24 14:41:22.880] Event Origin::Downloader::InstallProgressServer Init [6452] Initializing InstallProgressServer
152 [May 24 14:41:22.880] Event Origin::Escalation::IEscalationClient executeProcess [6584] Executing Process C:/Program Files/Origin/EAProxyInstaller.exe args: /proxyFullPath=F:/PROGRA~1/ORIGIN~1/MASSEF~1/__INST~1/touchup.exe /proxyCmdLineArgs=install -locale en_US -installPath "F:\Program Files\Origin Games\Mass Effect\" -autologging -startmenuIcon=1 -desktopIcon=1 /proxyCurrentDir=F:/Program Files/Origin Games/Mass Effect/__Installer/ /proxyShowUI=1 /proxyRegPath=C:/ProgramData/Origin/DownloadCache/staging.reg /proxyWait=1 working path: F:/Program Files/Origin Games/Mass Effect/__Installer/ environment:
153 [May 24 14:41:24.122] Event Origin::Client::PageErrorDetector networkRequestFinished [6492] Load Error 203 (HTTP status 404) for host: web.dm.origin.com
154 [May 24 14:41:46.366] Error Origin::Services::ProcessWin waitForExit [6584] ProcessWin: 0x1dc8 Exit result: 0
155 [May 24 14:41:46.405] Event Origin::Downloader::ContentInstallFlowDiP onInstallerError [8132] Installer reported success but the install check failed for OFB-EAST:55465. User may have canceled the installer.
156 [May 24 14:41:46.405] Event Origin::Downloader::InstallProgressServer Shutdown [6452] Shutting down InstallProgressServer
157 [May 24 14:41:46.405] Event Origin::Downloader::IContentInstallFlow onStateChange [8132] Transitioning from install state kInstalling to install state kReadyToInstall. Content = OFB-EAST:55465This is the log file from OriginClientService_Log.html
0 [May 24 14:40:59.148] Event Origin::Services::Logger Init [9816] Logfile: C:\ProgramData/Origin/Logs/OriginClientService_Log
1 [May 24 14:40:59.149] Event Origin::Services::Logger Init [9816] Local time: Fri 24. May 22:40:59 2013
2 [May 24 14:40:59.151] Debug Origin::Services::LoggerFilter DumpCommandLineToLog [9816] debug header="Cmdline Param" cmdLine="C:/Program Files/Origin\OriginClientService.exe -args:edvMNOlrzv+a2djDWOw8c2tjWrTt2U/5 "
3 [May 24 14:40:59.151] Event Origin::Services::LoggerFilter DumpCommandLineToLog [9816] Cmdline Param: C:/Program Cmdline Param: Files/Origin\OriginClientService.exe Cmdline Param: -args:edvMNOlrzv+a2djDWOw8c2tjWrTt2U/5 Cmdline Param:
4 [May 24 14:40:59.165] Event Origin::Escalation::IPCServer IPCServer [9816] LocalSocket listening on pipe: OriginClientService
5 [May 24 14:40:59.170] Event Origin::Escalation::IEscalationService IEscalationService [9816] Successfully determined caller process ID: 6488
6 [May 24 14:41:00.884] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
7 [May 24 14:41:01.013] Event Origin::Escalation::EscalationServiceWin verifyEmbeddedSignature [9816] Successfully verified that file [C:\Program Files\Origin\Origin.exe] was signed and signature is verified.
8 [May 24 14:41:01.016] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
9 [May 24 14:41:01.016] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
10 [May 24 14:41:01.017] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
11 [May 24 14:41:01.017] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
12 [May 24 14:41:01.017] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
13 [May 24 14:41:01.017] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: CreateDirectory C:\ProgramData\Origin\LocalContent\Mass Effect D☹️A;OICI;GA;;;WD)
14 [May 24 14:41:01.021] Event Origin::Escalation::CommandProcessorWin createDirectory [9816] Successfully created directory [C:\ProgramData\Origin\LocalContent\Mass Effect]
15 [May 24 14:41:01.021] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [CreateDirectory], result was 0 and response text is [0 0 ]
16 [May 24 14:41:01.022] Event Origin::Escalation::IPCServer connectionDisconnected [9816] Pipe disconnected.
17 [May 24 14:41:20.024] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
18 [May 24 14:41:20.024] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
19 [May 24 14:41:20.024] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
20 [May 24 14:41:20.025] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
21 [May 24 14:41:20.025] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
22 [May 24 14:41:20.026] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
23 [May 24 14:41:20.026] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: CreateDirectory F:\Program Files\Origin Games\Mass Effect\ D☹️A;OICI;GA;;;WD)
24 [May 24 14:41:22.142] Debug Origin::Escalation::CommandProcessorWin setDirectoryPermissions [9816] Successfully changed DACL
25 [May 24 14:41:22.142] Event Origin::Escalation::CommandProcessorWin createDirectory [9816] Successfully created directory [F:\Program Files\Origin Games\Mass Effect\]
26 [May 24 14:41:22.142] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [CreateDirectory], result was 0 and response text is [0 0 ]
27 [May 24 14:41:22.143] Event Origin::Escalation::IPCServer connectionDisconnected [9816] Pipe disconnected.
28 [May 24 14:41:22.880] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
29 [May 24 14:41:22.880] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
30 [May 24 14:41:22.880] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
31 [May 24 14:41:22.880] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
32 [May 24 14:41:22.880] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
33 [May 24 14:41:22.881] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
34 [May 24 14:41:22.881] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: ExecuteProcess C:/Program Files/Origin/EAProxyInstaller.exe /proxyFullPath=F:/PROGRA~1/ORIGIN~1/MASSEF~1/__INST~1/touchup.exe /proxyCmdLineArgs=install -locale en_US -installPath "F:\Program Files\Origin Games\Mass Effect\" -autologging -startmenuIcon=1 -desktopIcon=1 /proxyCurrentDir=F:/Program Files/Origin Games/Mass Effect/__Installer/ /proxyShowUI=1 /proxyRegPath=C:/ProgramData/Origin/DownloadCache/staging.reg /proxyWait=1 F:/Program Files/Origin Games/Mass Effect/__Installer/
35 [May 24 14:41:22.881] Error Origin::Escalation::CommandProcessorWin executeProcess [9816] Couldn't split environment key/value pair from:
36 [May 24 14:41:22.902] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [ExecuteProcess], result was 0 and response text is [0 0 1884 ]
37 [May 24 14:41:22.902] Event Origin::Escalation::IPCServer connectionDisconnected [9816] Pipe disconnected.Log file from F:\Program Files\Origin Games\Mass Effect\__Installer\InstallLog.txt
****************************************
Install Date: 04/24/0113
22:41:23 Started logging
****************************************22:41:23 Install Location: F:\Program Files\Origin Games\Mass Effect\
22:41:23 Install Locale: en_US
22:41:23 Initialized installation config.
22:41:23 CommandLine: install -locale en_US -installPath "F:\Program Files\Origin Games\Mass Effect\" -autologging -startmenuIcon=1 -desktopIcon=1
22:41:23 OS: Microsoft Windows 7 Ultimate Edition
22:41:23 Data reader initialized.
22:41:23 Data reader config: LOCALE = en_US
22:41:23 Data reader config: INSTALL_LOCATION = F:\Program Files\Origin Games\Mass Effect\
22:41:23 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = F:\Program Files\Origin Games\Mass Effect
22:41:23 Data reader config: CREATE_DESKTOP_ICON = 1
22:41:23 Data reader config: CREATE_STARTMENU_ICON = 1
22:41:23 Data reader config: 32BIT = 1
22:41:23 Data reader config: 64BIT = 0
22:41:23 Processing EAIN file 'F:\PROGRA~1\ORIGIN~1\MASSEF~1\__INST~1\Touchup.dat'.
22:41:23 Installation registry missing. Game not yet installed.
22:41:23 (Config)Studio: BioWare
22:41:23 (Config)Game Name: Mass Effect
22:41:23 (Config)Display Game Name: Mass Effect™
22:41:23 (Config)Updating ForceUninstallAllFiles to: 0
22:41:23 (Config)Updating ForceUninstallAllFiles to: 1
22:41:23 Start redistributables install phase
22:41:25 Installing DirectX
22:41:25 Launching process:
Command: F:\PROGRA~1\ORIGIN~1\MASSEF~1\__INST~1\directx\redist\dxsetup.exe /silent
Working directory: F:\PROGRA~1\ORIGIN~1\MASSEF~1\__INST~1\directx\redist\
22:41:45 Process exited with exit code 0.
22:41:45 Successfully installed DirectX runtime.
22:41:45 x86 vc2005sp1 runtime already installed.
22:41:45 End of redistributables install phase
22:41:45 Copying files
22:41:45 Copying: F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultEngine_en_US.ini to F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultEngine.ini
22:41:45 Copying: F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultGuiResources_en_US.ini to F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultGuiResources.ini
22:41:45 Copying: F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultInput_en_US.ini to F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultInput.ini
22:41:45 Setting up uninstall data ...
22:41:45 Installing GDF ...
22:41:45 Installing F:\Program Files\Origin Games\Mass Effect\GDFBinary_en_US.dll ...
22:41:45 Alternate GDF game name Mass Effect
22:41:45 IGameExplorer2 for windows 7
22:41:46 ERROR: Windows IGameExplorer2 is unable to InstallGame (800700ea)
22:41:46 GameExplorerInstall returns 800700ea
22:41:46 ERROR: Failed to install 'F:\Program Files\Origin Games\Mass Effect\GDFBinary_en_US.dll' for install path 'F:\Program Files\Origin Games\Mass Effect\'
22:41:46 Failed to install GDF
22:41:46 Installer finished with exit code: 3
22:41:46 Shutting down data reader.****************************************
22:41:46 Stopping install logging
****************************************
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