Mass effect trilogy stuck at ready to install
Hi, I encounter a problem while installing Mass Effect Trilogy. The download is complete but I couldn't install the game as I will get stuck at "Ready to install". When I clicked on the "Ready to in...
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This is the log file from OriginClientService_Log.html
0 [May 24 14:40:59.148] Event Origin::Services::Logger Init [9816] Logfile: C:\ProgramData/Origin/Logs/OriginClientService_Log
1 [May 24 14:40:59.149] Event Origin::Services::Logger Init [9816] Local time: Fri 24. May 22:40:59 2013
2 [May 24 14:40:59.151] Debug Origin::Services::LoggerFilter DumpCommandLineToLog [9816] debug header="Cmdline Param" cmdLine="C:/Program Files/Origin\OriginClientService.exe -args:edvMNOlrzv+a2djDWOw8c2tjWrTt2U/5 "
3 [May 24 14:40:59.151] Event Origin::Services::LoggerFilter DumpCommandLineToLog [9816] Cmdline Param: C:/Program Cmdline Param: Files/Origin\OriginClientService.exe Cmdline Param: -args:edvMNOlrzv+a2djDWOw8c2tjWrTt2U/5 Cmdline Param:
4 [May 24 14:40:59.165] Event Origin::Escalation::IPCServer IPCServer [9816] LocalSocket listening on pipe: OriginClientService
5 [May 24 14:40:59.170] Event Origin::Escalation::IEscalationService IEscalationService [9816] Successfully determined caller process ID: 6488
6 [May 24 14:41:00.884] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
7 [May 24 14:41:01.013] Event Origin::Escalation::EscalationServiceWin verifyEmbeddedSignature [9816] Successfully verified that file [C:\Program Files\Origin\Origin.exe] was signed and signature is verified.
8 [May 24 14:41:01.016] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
9 [May 24 14:41:01.016] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
10 [May 24 14:41:01.017] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
11 [May 24 14:41:01.017] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
12 [May 24 14:41:01.017] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
13 [May 24 14:41:01.017] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: CreateDirectory C:\ProgramData\Origin\LocalContent\Mass Effect D☹️A;OICI;GA;;;WD)
14 [May 24 14:41:01.021] Event Origin::Escalation::CommandProcessorWin createDirectory [9816] Successfully created directory [C:\ProgramData\Origin\LocalContent\Mass Effect]
15 [May 24 14:41:01.021] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [CreateDirectory], result was 0 and response text is [0 0 ]
16 [May 24 14:41:01.022] Event Origin::Escalation::IPCServer connectionDisconnected [9816] Pipe disconnected.
17 [May 24 14:41:20.024] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
18 [May 24 14:41:20.024] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
19 [May 24 14:41:20.024] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
20 [May 24 14:41:20.025] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
21 [May 24 14:41:20.025] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
22 [May 24 14:41:20.026] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
23 [May 24 14:41:20.026] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: CreateDirectory F:\Program Files\Origin Games\Mass Effect\ D☹️A;OICI;GA;;;WD)
24 [May 24 14:41:22.142] Debug Origin::Escalation::CommandProcessorWin setDirectoryPermissions [9816] Successfully changed DACL
25 [May 24 14:41:22.142] Event Origin::Escalation::CommandProcessorWin createDirectory [9816] Successfully created directory [F:\Program Files\Origin Games\Mass Effect\]
26 [May 24 14:41:22.142] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [CreateDirectory], result was 0 and response text is [0 0 ]
27 [May 24 14:41:22.143] Event Origin::Escalation::IPCServer connectionDisconnected [9816] Pipe disconnected.
28 [May 24 14:41:22.880] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
29 [May 24 14:41:22.880] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
30 [May 24 14:41:22.880] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
31 [May 24 14:41:22.880] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: Ping
32 [May 24 14:41:22.880] Debug Origin::Escalation::ICommandProcessor ping [9816] Responding to ping() with ADMIN
33 [May 24 14:41:22.881] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [Ping], result was 0 and response text is [ADMIN ]
34 [May 24 14:41:22.881] Event Origin::Escalation::IPCServer newDataAvailable [9816] Received data: ExecuteProcess C:/Program Files/Origin/EAProxyInstaller.exe /proxyFullPath=F:/PROGRA~1/ORIGIN~1/MASSEF~1/__INST~1/touchup.exe /proxyCmdLineArgs=install -locale en_US -installPath "F:\Program Files\Origin Games\Mass Effect\" -autologging -startmenuIcon=1 -desktopIcon=1 /proxyCurrentDir=F:/Program Files/Origin Games/Mass Effect/__Installer/ /proxyShowUI=1 /proxyRegPath=C:/ProgramData/Origin/DownloadCache/staging.reg /proxyWait=1 F:/Program Files/Origin Games/Mass Effect/__Installer/
35 [May 24 14:41:22.881] Error Origin::Escalation::CommandProcessorWin executeProcess [9816] Couldn't split environment key/value pair from:
36 [May 24 14:41:22.902] Debug Origin::Escalation::ICommandProcessor processCommand [9816] Processed command [ExecuteProcess], result was 0 and response text is [0 0 1884 ]
37 [May 24 14:41:22.902] Event Origin::Escalation::IPCServer connectionDisconnected [9816] Pipe disconnected.
Log file from F:\Program Files\Origin Games\Mass Effect\__Installer\InstallLog.txt
****************************************
Install Date: 04/24/0113
22:41:23 Started logging
****************************************
22:41:23 Install Location: F:\Program Files\Origin Games\Mass Effect\
22:41:23 Install Locale: en_US
22:41:23 Initialized installation config.
22:41:23 CommandLine: install -locale en_US -installPath "F:\Program Files\Origin Games\Mass Effect\" -autologging -startmenuIcon=1 -desktopIcon=1
22:41:23 OS: Microsoft Windows 7 Ultimate Edition
22:41:23 Data reader initialized.
22:41:23 Data reader config: LOCALE = en_US
22:41:23 Data reader config: INSTALL_LOCATION = F:\Program Files\Origin Games\Mass Effect\
22:41:23 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = F:\Program Files\Origin Games\Mass Effect
22:41:23 Data reader config: CREATE_DESKTOP_ICON = 1
22:41:23 Data reader config: CREATE_STARTMENU_ICON = 1
22:41:23 Data reader config: 32BIT = 1
22:41:23 Data reader config: 64BIT = 0
22:41:23 Processing EAIN file 'F:\PROGRA~1\ORIGIN~1\MASSEF~1\__INST~1\Touchup.dat'.
22:41:23 Installation registry missing. Game not yet installed.
22:41:23 (Config)Studio: BioWare
22:41:23 (Config)Game Name: Mass Effect
22:41:23 (Config)Display Game Name: Mass Effect™
22:41:23 (Config)Updating ForceUninstallAllFiles to: 0
22:41:23 (Config)Updating ForceUninstallAllFiles to: 1
22:41:23 Start redistributables install phase
22:41:25 Installing DirectX
22:41:25 Launching process:
Command: F:\PROGRA~1\ORIGIN~1\MASSEF~1\__INST~1\directx\redist\dxsetup.exe /silent
Working directory: F:\PROGRA~1\ORIGIN~1\MASSEF~1\__INST~1\directx\redist\
22:41:45 Process exited with exit code 0.
22:41:45 Successfully installed DirectX runtime.
22:41:45 x86 vc2005sp1 runtime already installed.
22:41:45 End of redistributables install phase
22:41:45 Copying files
22:41:45 Copying: F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultEngine_en_US.ini to F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultEngine.ini
22:41:45 Copying: F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultGuiResources_en_US.ini to F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultGuiResources.ini
22:41:45 Copying: F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultInput_en_US.ini to F:\Program Files\Origin Games\Mass Effect\BioGame\Config\DefaultInput.ini
22:41:45 Setting up uninstall data ...
22:41:45 Installing GDF ...
22:41:45 Installing F:\Program Files\Origin Games\Mass Effect\GDFBinary_en_US.dll ...
22:41:45 Alternate GDF game name Mass Effect
22:41:45 IGameExplorer2 for windows 7
22:41:46 ERROR: Windows IGameExplorer2 is unable to InstallGame (800700ea)
22:41:46 GameExplorerInstall returns 800700ea
22:41:46 ERROR: Failed to install 'F:\Program Files\Origin Games\Mass Effect\GDFBinary_en_US.dll' for install path 'F:\Program Files\Origin Games\Mass Effect\'
22:41:46 Failed to install GDF
22:41:46 Installer finished with exit code: 3
22:41:46 Shutting down data reader.
****************************************
22:41:46 Stopping install logging
****************************************
- Approved
What was the status of your anti-virus / ant-malware protection? The install from disk can proceed on an offline basis, so the protection can be shut down after you get off the Internet.
Antivirus is disabled.
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