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FireHazard2000's avatar
FireHazard2000
5 years ago
Solved

Mass Effect won't launch Windows 10

When I try to start the game the logo flashes up for a brief moment, then it just takes me right back to Origin. No error messages or anything. I have tried almost every solution I found online and ...
  • holger1405's avatar
    holger1405
    5 years ago

    @FireHazard2000 

    • Turn off "Cloud storage" in Origin.
      (Origin menu > Origin > Application Settings > Install & Saves > Cloud storage > Off (Grey)
    • If you use Steam you don't have to do anything, unless you have added Mass Effect manually to Streams cloud save function.
    • Make sure Origin or Steam are closed.
    • Go to your "Documents\BioWare\Mass Effect" folder and move the "Save" folder and the "Config" folder to your desktop. > Test.

    If that don't works create a DxDiag in text file format and post it with your next reply. You can do that  with the "Choose file" button at the bottom right corner of the reply window. 

     

holger1405's avatar
holger1405
Hero+
5 years ago

@FireHazard2000 

  • Turn off "Cloud storage" in Origin.
    (Origin menu > Origin > Application Settings > Install & Saves > Cloud storage > Off (Grey)
  • If you use Steam you don't have to do anything, unless you have added Mass Effect manually to Streams cloud save function.
  • Make sure Origin or Steam are closed.
  • Go to your "Documents\BioWare\Mass Effect" folder and move the "Save" folder and the "Config" folder to your desktop. > Test.

If that don't works create a DxDiag in text file format and post it with your next reply. You can do that  with the "Choose file" button at the bottom right corner of the reply window. 

 

FireHazard2000's avatar
FireHazard2000
5 years ago

Wow that actually worked. So the problem was with the save and config files in my cloud storage? That's wild. Anyway, thanks!

  • holger1405's avatar
    holger1405
    Hero+
    5 years ago

    @FireHazard2000 

    @FireHazard2000 wrote:

    Wow that actually worked. So the problem was with the save and config files in my cloud storage? That's wild. Anyway, thanks!

    One or the other, probably not both.

    You're welcome!

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