@Stormcrow71
For the installation problem, I will come back to you tomorrow, it is very late very I am now.
In the meantime, create a DxDiag in text file format and post it with your next reply. You can do that with the "choose file" button at the bottom right corner of the reply window.
What do you mean with "mass effect 3 upgrade" upgrade from Standard to deluxe Edition?
For Access, Access is an subscription service, so in the moment your subscription ends, all content you got through Access are not longer available to you.
So you either must renew your access subscription or buy the upgrade in the store again.