ME2 Gameplay Black Levels

What platform? but that scene is MW2 is dark but was it ok once you enter the club? Are you running HDR and if so what does your HDR calibration look like?

I’ve been getting issues like this on  Xbox a lot. Where my Shepard’s face even cutscenes will completely covered in shadow. 

I looked at the same spot in SDR instead, blacks still looked crushed. This is all on PC. Played some more, and I think this overly crushed look is only in some areas of the game. As you mentioned, in the club has more lighting that make it seem better. When compared with other games, I would still say this is abnormal for removing that much detail from shadows. 

I first noticed it on one of the conversation scenarios between the group in the shuttle. Things were very dark, and I brushed it off as something up with my HDR calibration. Then I saw the beginning of the level (not just the corridor) and got concerned. Saw a lot of people saying the same thing about the original version of ME2, and found a few people noting the same thing in this forum and reddit regarding how we are now unable make custom changes to the .ucf files (for a supposed fix) without the game crashing.

Bottom line, I don't think BioWare are going to fix this as it seems intended, unfortunately. That means, going to have to wait for modders at ME3Tweaks to finish altering their tools for this version of Mass Effect, if they can do that. Hopefully then, we can manipulate those files without consequence.